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07-16-2005, 04:50 PM
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#1 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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Computer Shuts Down on Boot
Trying to figure out what is wrong with this customer's computer. He had a 120 g hard drive and by his phone description i thought it is stuck in an endless reboot loop. Turns out it is something else. I put in a new 80 gig drive and the behavior is the same. With the XP CD booting the machine gets to the press F2 for recovery then reboots. It did the same with his 120 Gig drive. What could be the cause of this? Power supply?
Since I posted I replaced the Memory. Same problem. I tried setting up the 80 gig (mine) as Fat 32 and it went all they way through and did not shut down. Tried then to switch to Boot from XP CD and it shuts down at about the same place as before. Last edited by tacoeater; 07-16-2005 at 05:13 PM. |
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07-16-2005, 04:53 PM
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#2 |
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Member (12 bit)
Join Date: Oct 2003
Location: Manchester, UK
Posts: 2,374
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Does it reboot in exactly the same place each time? Power supply problems usually occur at random intervals.
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07-16-2005, 05:14 PM
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#3 |
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Member (2 bit)
Join Date: Jul 2005
Posts: 2
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First verify that your fans (cpu and power supply) are working. Use a portable fan to blast air into your computer and see if the problem ia the same. If not the same then an internal fan is the likely problem. - Bob
(Laurie is my sister) |
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07-16-2005, 05:14 PM
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#4 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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RIC Yes it is about the exact same place it shuts down every time with his hard drive and with mine. I also tried My XP Cd, no change.
BOB the computer is spotless clean and it does not have time to overheat I don't think but i will try blowing a fan into the case to see if it helps or gets any further. Last edited by tacoeater; 07-16-2005 at 05:17 PM. |
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07-16-2005, 05:23 PM
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#5 |
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Member (10 bit)
Join Date: Feb 2005
Location: London, England, United Kingdom
Posts: 979
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Wrong question... LOL ... I was paing attention to something else!!!
Edit: Can you check IDE cables and/or CD(CDRW)-Rom drive is maybe faulty!!!
__________________
I am always doing that which I can not do, in order that I may learn how to do it. Last edited by macko72; 07-16-2005 at 05:31 PM. |
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07-16-2005, 05:27 PM
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#6 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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No I am not pressing F2 for recovery. That is just how far it gets. Since I have been fiddlin with it it now reboots almost immediately after the boot from cd where it talks about checking system configuration. I don't understand this at all cause if i boot from a win98 floppy it boots all the way up to the a prompt and does not shut down or reboot even if i leave it that way for a couple of minutes.
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07-16-2005, 05:36 PM
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#7 |
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Member (10 bit)
Join Date: Feb 2005
Location: London, England, United Kingdom
Posts: 979
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As i said in previous post then your CD drive must be Faulty( or uses incorect driver even thou it's generic it can be faulty driver) that causes all this reboot!!!
But maybe you can use win XP Floppy install (or not you would need XP CD anyways) http://support.microsoft.com/default...;en-us;Q310994 Last edited by macko72; 07-16-2005 at 05:44 PM. |
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07-16-2005, 05:45 PM
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#8 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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I had thought maybe the cd or dvd drives were causing the problem. I will disconnect both of them and use a known good drive and see what happens.
thanks for the hint. |
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07-16-2005, 06:53 PM
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#9 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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well i used a brand new cd rom drive and disconnected both of his drives and still have not luck.
did someone say it could not be the power supply? |
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07-16-2005, 11:16 PM
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#10 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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The rebooting could be caused by almost any hardware in the computer. Work systematically and eliminate the obvious possibilities first. Try the system with a different power supply. Swap in different RAM. Try another video card. And so on and so forth. Who knows, maybe the motherboard is bad.
 Cricket
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07-17-2005, 10:18 AM
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#11 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
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Unplug all peripherals, especially USB devices. Use only a keyboard, mouse, and monitor.
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07-17-2005, 10:30 PM
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#12 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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well i tried:
change memory change power supply change hard drive change ide cables change cd rom drive removed modem video onboard as i worked on it i noticed that moving around in setup the computer would reboot. now it won't go into setup. tried clearing cmos i have decided it must be the motherboard i usually don't spend that much time on a computer before selling a new motherboard but it was really a learning experience. thanques everyone |
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