load needed DLLs for kernel - help please

[becks1]

I am getting the above message when I boot up my pc - it started as follows:

I left pc running only to return to black screen with white writing apologising for inconvienience but windows had shut down and it gave me the option of starting in safe mode, something else? last known working configuration or starting windows normally - I cchose normally

then got error message " windows could not start because of an error in the sofware. Please report this problam as: load needed DLLs for kernal.Please contact your support person to report htis problem"

I did a search and found that this relates to missing DLLs which should be fixed with a reinstall of XP

My pc came with a restore disc - I used this and it allowed me to restore but said it would lose all data on the drive - I have some important stuff on there so decided not to do this.

I bought a new hard drive and installed this and installed XP onto this - but this is also giving me the same error message???

Could there be some other reason such as a problem with a piece of hard ware.

Please could somebody help me, Thanks

My system is an Advent 3118:-

CPU Intel Pentium 4 3.06 GHz (Northwood)
Motherboard ECS SF2
Memory 512 MB DDR RAM - PC2700
Hard Drive 120GB Samsung SpinPoint SV1203N - now Maxtor 200Gb
CD Drive Lite-On XJ-HD166 16x(48x) DVD-ROM
Lite-On LTR-52327S 52x CD-RW
MC Reader Flash Memory Card Drive (7 in 1)
Video Card nVidia GeForce FX 5200 (256MB)
Sound Card Realtek AC'97 audio
Speakers Advent SP-120N
Modem Conexant PCI HSPi V.92 (CX11252-11)
Network Card Realtek 8139 / 810X (Onboard)
Case Jupiter
Keyboard Advent PS/2 keyboard
Mouse Advent PS/2 mouse

[bailey]

are you saying that you do not have the option to do a repaire install, not the restore one, but the repaire install , doing this will reinstall xp and not change any of your data, but you would need to redo all the xp updats and service packs.

if your cd is a restore only, it may just automaticaly reinstall to the day it was new, looseing everything. and this might be your only option.
but check for sure before you do anything.

[becks1]

I only had the option to do a full reinstallation - the recovery cd "analyzed the hdd and then only gave this option.


But this doesn't explain when replacing the hdd with a brand new one and doing a fresh install of XP I get exactly the same error - I can only assume this is do with something other than the OS system

The BIOS recognized the new disc OK, but the XP install only saw it as a 137Gb not the full 200GB - it then formatted it and installed - but on rebooting at the finish of the xp install I got the same message. So I don't see how it is the OS - could it be a motherboard fault possibply with the IDE contorller??

thanks for any help

[becks1]

Please does anyone have any ideas that coould help me

thanks