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Old 08-25-2005, 04:52 PM   #1
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Windows XP Pro explorer.exe application popup error

I'm getting the following message when selecting video files in explorer:



ActiveMovie Window Explorer.exe - Application Error

The instruction at "0x035b415b" referenced memory at "0x00000000". The memory could not be "written".

Click OK to terminate the program


I have Windows XP SP2 installed. This seems like it has to do with the preview function in explorer.
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Old 08-26-2005, 04:56 AM   #2
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The MS help text info:

Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


User Action
To correct this problem:

Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
Reinstall the program to restore the driver to the correct location.
If these solutions do not work, contact Product Support Services.



Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be loaded.

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


User Action
To correct this problem:

Reinstall the program to restore the driver to the correct location.
If these solutions do not work, contact Product Support Services.
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Old 08-31-2005, 04:07 AM   #3
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Well, did this stump all the helpful folks here, or did I forget my deodorant this morning? I have tried all the relevant answers in the windows 2000 thread that is similar to this problem and they didn't work. I still have a problem with bringing up folders with video files in it. No adware/spyware on the machine. Disabled all non-XP context handler classes with ShellEx. I'd appreciate it if someone had any input on this. Thanks.
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Old 08-31-2005, 07:11 AM   #4
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Seems to be because of the video codec installed: check this out - http://www.moviecodec.com/topics/3379p2.html
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Old 08-31-2005, 12:43 PM   #5
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Big thanks for your reply Statica. I'm uninstalling codecs today.
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