Help Sound Problems

[miaz]

Hi

I have no sound can not play any cd , game sound radio etc no audio.
I can not hear mic test play back in sound recorder but can see green line make shapes.

I have sound turned up in volume i also checked in multimedia to no avail
i have the latest sound driver installed CM18330 C-Media Electronics.



Please help

[morriswindgate]

Did you just update the drivers? If yes, did it work after for a time. Do you have any info from your device manager? (Control Panel>System>Device Manager)
Did you install the correct drivers?
More Info Please.

[DougL]

couple of things to check:
1. in the volume control make sure the "mute all" box does not have a tick in it.
2. Is the speaker jack plug actually plugged into the right point in the soundcard?

I speak from experience!!!

[HAL9000]

I have to ask this because I have seen this WAY to many times, you do have the speakers plugged into the right port. The reason I ask is that I have seen too many people take their systems home, complain that the sound isn't working and bring it back to my shop. I check it out and it works fine. They take it home, phone me up again, tear a strip off me a mile wide because it doesn't work, storm into the store, tear another strip off me, only to find out that they were plugging the speakers into the speaker jack of the modem instead of the sound card.

So it might be an insulting question (not intended that way), but please double check that you have the speakers plugged into the sound card (if you have on board sound and have disabled it to add a new card, make sure you're plugged into the new card and not the on board controller) and that you are plugged into the right socket on the card.

[miaz]

Hello

Thanks for all that replied.

Ok some information on my pc

System properties

sound video and game controllers
C-MEDIA SOFT MIDI DRIVER
DOS MODE MPU-401 EMULATOR
EXTERNAL MIDI 9MPU 4010 DEVICE
JOYSTICK DEVICE
SB16 AUDIO DEVICE
WINDOWS SOUNDS SYSTEM (WSS DEVICE.


multimedia properties
playback '' SOUND SYSTEM PLAYBACK (534)

recording ''''''SB16 RECORD (220) i have tried changing these 2 settings but still no audio

I bought new speakers pluged in the back were the old speakers were pluged spk

my volume in yellow speaker turned up etc im not sure were the problem lies.

I downloaded sound driver from C_MEDIA ELECTRONICS in May was working fine up untill a few days ago then i could not get any sound could not play no AUDIO

I uninstalled driver in safe mode then installed THE SAME DRIVER but that did not help.

i opened tower case took out sound card placed back firmly no loose wires from
sound card to plugs etc.


HOPE THIS IS ENOUGH INFORMATION
















Hope this is enough information

[B][COLOR=darkblue]

[miaz]

HELLO

SYSTEM PROPERTIES

sound video and game contollers

C-MEDIA SOFT MIDI DRIVER
DOS MODE MPU-401 EMULATOR
EXTERNAL MIDI (mpu 401) DEVICE
JOYSTICK DEVICE
SB16 AUDIO DEVICE
WINDOWS SOUND SYSTEM (WSS) DEVICE


Mulitimedia properties
playback '''' SOUND SYSTEM PLAYBACK (534)
recordind'''' SB16 RECORD (220)''''I HAVE TRIED CHANGING THESE AROUND BUT STILL NO AUDIO.


VOLUME IS TUNED UP NO MUTES IN ANY BOXES ALL TUNED UP ETC

SOUND RECORDER I GET THE GREEN LINE MAKING SHAPES BUT CAN NOT HEAR MY TEST WHEN I REWIND AND PLAYBACK.

I even bought new speakers pluged at te back of tower were it says spk
i plug my mic at the back of my tower were its says mic.

I downloaded sound driver from C-media electronics in May of this year all was working fine up untill a few days ago.
I uninstalled driver in safe mode then reinstalled sound driver again but that did not help.

I opened case looked at sound card pulled out then replaced firmly back no loose wires etc.


hope this is enough information.

[morriswindgate]

Are the Speakers still working? Plug in a set of walkman headphones into the plug on the card and see if you can hear anything.

[miaz]

I tried pluging head phones cable to speaker at the back of my tower no audio

I really think it may be my sound card.

[miaz]

I pluged head phones to the back of my tower in speaker socket but i just get scatchy noise only
the only thing i hear is power noise no music coming out of headphones

[morriswindgate]

Something just dawned on me. This is an on-board sound. (built into the motherboard and not a seperate card, you can tell if the game port and speaker plugs are up next to the printer port and serial ports)
Have you went into the BIOS Setup and checked to see if the on-board sound is enabled? If it is, and it should be if it is detected, disable it restart and the check the device manager to see if it is gone. The run the BIOS setup again and re-enable it.

[miaz]

Hello

I pulled the sound card out so its an add on so if i go into bios were in bios set up willi find on boad sound.
card is c media AV310 cm18330
thanks

[morriswindgate]

So it is a seperate sound Card. The only thing I Can think of now is to reload the drivers. (I had some trouble with the drivers on a Friends C-Media Onboard card)
When you reloaded the drivers did did you follow the readme that was in the C-Media Zip?
When I had the problem with the friends computer, I had to go and reinstall the drivers by pointing the window driver install to the C-Media folder on C.
You can try this, but if the device manager doen't show any errors, then it is starting to look like the sound card is dead.

[morriswindgate]

Also, at the C-Media website in the FAQ section under the first question there is a bunch of comments about patches for their drive update.
If it is the sound card, don't buy another c-media product.

[miaz]

Hi morriswindgate..

I agree with you i really think that my sound card is dead.

Firstly when i downloaded sounddriver it was a win zip so i just used the unzip, so i didnt have to go into MSDOS.

I looked at the driverpatches but im not familiar with msdos commands and it tells me to self extract really dont know were to start.

I am thinking of getting new sound card from creative lab sound blaster live '''

What would i have to buy that would be compatiable with my pc and can i place the new sound card were the old sound card was fitted.

My PC 350 mmx pentium 11 windows 98

thanks

[morriswindgate]

As long as you have a PCI (White Colored)Slot you can use just about any card.
The Sound Blaster Live series are good cards, But I hate the on-screen interface. Sound Blasters have the name recognition.
The Turtle Beach Montego II (2 Speaker support) or the Montego II Quadzilla are excellant sound cards with an excellant software package and support. And they are less expensive than the Blasters.
Diamond Multimedia Monster is pretty good also and easy to set-up. (That is all the cards are easy to install and setup, but this one is easier)
If it got down to my opinion, I would go with the Montego II, but I like the sound they get.
http://www.voyetra-turtle-beach.com/site/

[morriswindgate]

One other thing, I never update the Drivers on the sound card, unless their are compatability problems with an upgrade I do. Most of the time these upgrades don't seem to improve what you got and most upgrades for sound cards are directed toward newer Operating systems. (Like when ME and 2K came out)

[miaz]

Hi morriswingate

I tried my head phones at the back no sound then i tried my headphones at the front of CDROM and i can hear my music cd playing.

Im not sure why it works at the front and not and the back of my tower does that mean on board sound ok but the sound card is dead.

When you say white slots the cmedia sound card is on the gold brown what ever and i think i do have white slots just above there.

Im not sure were to fit new card and what procedures to take are they as simple as just fit the sound cards play alright

Are plug and play ive been told that they are easy to fit is that correct
.
can you help

[miaz]

Thanks to all that replied to my sound probleem


I am waiting on my new sound card to arrive good bye to the old and hali lewya to the new.

well ill keep my fingers crossed anyways