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10-09-2005, 07:30 PM
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#1 |
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Member (10 bit)
Join Date: Apr 2005
Location: New Jersey
Posts: 593
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"Serious Error" in XP
So my computer restarts whenever I try to open up my CD-ROM drives. This just started happening recently. When I load back into Windows it just says Windows has recovered from a serious error. I've opened up the computer, made sure all the power connections are secure and the IDE cables but it keeps doing it. I've searched for topics similar to mine and am stuck on this Restart on Error option that I can uncheck. Can someone please tell me where it is?
I've also gone into the Event Viewer for System and can see the errors in here. I go under the Microsoft database to see what it is but it doesn't really say anything. There's also errors before the system crash ones that say ASPI32 service can not start because it could not find the specified file. I can't look that up in the microsoft database because their server that that certain error is under is unavailable. Anyone know what's going on? And no I don't have another PSU to test. |
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10-09-2005, 07:35 PM
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#2 |
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Member (10 bit)
Join Date: Jul 2005
Location: Montreal, Canada
Posts: 713
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To find "restart on error option"
Go to Start....Settings....Control Panel....System....Advanced....Startup and Recovery. |
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10-09-2005, 07:39 PM
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#3 |
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Member (10 bit)
Join Date: Apr 2005
Location: New Jersey
Posts: 593
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Well I unchecked it and it still restarts.
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10-09-2005, 07:46 PM
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#4 | |
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Member (10 bit)
Join Date: Jul 2005
Location: Montreal, Canada
Posts: 713
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Quote:
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10-09-2005, 07:58 PM
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#5 |
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Member (10 bit)
Join Date: Apr 2005
Location: New Jersey
Posts: 593
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Ok! It was just the cd i was using which is the SAMSUNG CD THAT CAME WITH THE DRIVES! And the cd looks perfectly clean. I <3 computers. I really do. Now how am I supposed to install Nero. I don't understand how a cd could be making my computer restart.
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10-09-2005, 08:03 PM
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#6 |
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Member (10 bit)
Join Date: Apr 2005
Location: New Jersey
Posts: 593
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Spoke too soon...the gremlins are back. It's restarting on another cd.
Last edited by flawedreality5; 10-09-2005 at 08:07 PM. |
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10-09-2005, 08:04 PM
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#7 |
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Member (10 bit)
Join Date: Apr 2005
Location: New Jersey
Posts: 593
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It's restarting on both my drives (DVD-RW, CD/RW DVDROM combo) if that helps
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10-10-2005, 01:27 AM
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#8 |
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Member (12 bit)
Join Date: Sep 2005
Posts: 2,509
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What does it say on the blue screen? Post that back here.
Also, you can use the edit button below your post to add to it if you think of something right after you posted. That makes it easier to follow without having to keep scrolling back.
Last edited by jayb1234; 10-10-2005 at 01:36 AM. |
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10-10-2005, 07:06 AM
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#9 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Any problem indicators in the Device Manager? You might try Uninstalling the CD/DVD drives in the Device Manager and rebooting to let XP find them again and reinstall the drivers (they're build in to XP). If that doesn't work, disconnect one of the drives, make sure the one connected is jumpered to Master or Cable Select (80 wire cable required)and try again. Try each drive one at a time. One failing drive can disrupt the entire IDE channel. Testing them individulally will tell you which one is defective.
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10-10-2005, 09:16 AM
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#10 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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Have you tried swapping in another CD-ROM drive yet?
Try your CD-ROM drive in another computer and see if the same thing happens. If it does, the CD-ROM drive is defective and needs to be replaced.  Cricket
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