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10-19-2005, 10:53 PM
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#1 |
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Member (6 bit)
Join Date: Oct 2005
Posts: 41
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Unable to unistall a program
Hello,
I installed an Excel add on, deleted it, and want to do a fresh install. I deleted the actual files on the C drive and did the add/remove programs on XP...it's no longer on either. When I try to do a fresh install, the program gets to about 75% installed, then says "re-installation error 20, installation has failed", then boots me out. Any suggestions on what I should do? Thank you! |
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10-20-2005, 02:22 AM
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#2 |
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Member (10 bit)
Join Date: Aug 2005
Location: Vancouver, BC, Canada
Posts: 976
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did you restart after the uninstall?
if not, do. try cleaning your cache (do you use ccleaner? if not, try it).
__________________
If you remind me of my dog... we'll probably get along. |
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10-20-2005, 03:03 AM
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#3 |
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Member (10 bit)
Join Date: Feb 2005
Location: London, England, United Kingdom
Posts: 979
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http://www.innovative-sol.com/uninstaller/index.htm try this for proper uninstall if is not working then this one: http://www.snapfiles.com/get/moveonboot.html
__________________
I am always doing that which I can not do, in order that I may learn how to do it. |
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10-22-2005, 12:37 PM
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#4 |
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Member (6 bit)
Join Date: May 2005
Location: Sydney Australia
Posts: 54
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G'day
Go to run type regedit and open edit.Click on find type the name of the program you can't uninstall and click find next delete the entry. Press F3 Key to get the next one till you got them all. Back up the registry before you start deleting, in case you delete a wrong key. To backup the registry click on file, in the registry editor, and click on export. Name the file and save it in a folder you remember. Good luck John 
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