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Old 12-19-2005, 11:31 AM   #1
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Problem with Explorer in XP Pro

A friend has a Dell laptop (about 6 mos old) that locks up when he goes into the Explorer and tries to open a file. Any ideas?
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Old 12-19-2005, 12:00 PM   #2
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At what point is it locking up?
Guessing that opening Explorer is OK?
If Right Clicking causes the issue then might want to check these out->

Temporary Decline in Performance Occurs When You Right-Click a File or Folder in Windows Explorer

http://support.microsoft.com/default...b;en-us;819101


A Program Stops Performing a Task or Explorer.exe Uses 100 Percent of the CPU When You Right-Click an Item in Windows Explorer

http://support.microsoft.com/default...b;en-us;819946

Csrss.exe uses 100% of the CPU When you Right-Click an item in Explorer
http://support.microsoft.com/default...b;en-us;555021
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Old 12-19-2005, 12:09 PM   #3
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He can open the Explorer, but when he double clicks to open the file, the lock up ocurs. Right clicking to open doesn't work either. I'll check out your links. Thanks.
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Old 12-19-2005, 03:34 PM   #4
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EzyStvy,
I think the info on the links you posted solved the problem.

Thanks
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Old 12-20-2005, 03:35 AM   #5
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Great.
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