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02-21-2006, 08:21 PM
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#1 |
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Member (6 bit)
Join Date: Feb 2006
Posts: 61
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"Fatal Error" when installing office 2003 on clean pc with xp pro
Hello there ...
I'm running into a major problemw when I try to install the trial version of Office 2003 that I downloaded from Microsoft. When I try to install it I run into a "fatal error" and the installation shuts down. This was done on a clean machine with no other versions of Office installed. I tried diasbling the firewall prior to installing it to no avail. I also tried to install it before I installed Norton. Has anybody else ran into problems doing this? I welcome any assistance that can be provided. Thanks! Jeff |
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02-21-2006, 08:36 PM
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#2 |
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Member (6 bit)
Join Date: Feb 2006
Posts: 61
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New info ...
Ok. I found some stuff on the net and tried the following:
"Try a clean boot before installation. A clean boot is a Windows startup that loads only the most basic programs—and that most likely does not load any software that might be conflicting with your Office 2003 installation. To set up a clean boot, click Start and Run; type msconfig and press ENTER. In the System Configuration Utility's General tab, click Selective Start-up, and uncheck Process SYSTEM.INI, Process WIN.INI, and Load Startup Items. Click the Services tab; check the Hide All Microsoft Services option and then click Disable All. Click OK and Restart. Try again to install Office 2003. If it works, run msconfig again; in the General tab, select Normal Startup so your computer will resume starting normally. " I still got the "fatal error" message .... Just wanted to add more info. Thanks! |
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02-21-2006, 09:13 PM
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#3 |
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Member (12 bit)
Join Date: Sep 2005
Posts: 2,509
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Might be that the download is corrupt. Have you tried redownloading it?
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02-21-2006, 09:37 PM
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#4 |
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Member (6 bit)
Join Date: Feb 2006
Posts: 61
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Yeah ... I've downloaded it twice. I was going to buy the full version, but am reluctant to do so due to this situation.
I'm out of ideas. |
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02-24-2006, 06:58 AM
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#5 |
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Member (6 bit)
Join Date: Feb 2006
Posts: 61
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After messing with this for a few days I have gotten nowhere. Has anybody else ever ran into a problem with this install? I installed it on a laptop running xp home and had no problems what so ever.
thanks again for any and all advice. jeff |
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02-24-2006, 11:19 PM
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#6 |
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Member (9 bit)
Join Date: Jul 2004
Location: New York NY
Posts: 334
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Hello tombstone see if this will solve your problem http://support.microsoft.com/?scid=kb;en-us;295823.
__________________
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