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Old 03-29-2006, 07:24 PM   #1
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Question No HDD detected...recommendations?

I have a friend whose wife runs a small business from home. Her Dell Dimension 4500S gives an error message of no hdd0 detected at initial bootup. She is unaware of anything such as power outages or anything that may have occurred before this behavior started. I have taken her HDD out and placed it into a machine of mine and the hdd is detected and identified correctly, but asks for a system disk due to error. This causes me to suspect that the HDD is OK and it is something else. My question is this, could this be a power supply issue? There is but one power connector for this half height Maxtor hdd. Could insufficient power cause the hdd to not be detected? Also, does it sound as if trying to boot with the OS disk might get me booted?
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Old 03-29-2006, 07:29 PM   #2
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P.S. The BIOS setup which is the only workable action at "Choose F1 to retry or F2 to enter BIOS setup" This is absolutely the most trim and difficult BIOS setup menu I have ever come across! So much for Dell support...it's as crappy as the others
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Old 03-29-2006, 07:36 PM   #3
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Hi AlwaysUp. I don't know much about Dells, but when you had the drive hooked up to the other system, did you run any diagnostics on it? Like chkdsk, or the manufacture's tools? Could you view the contents?

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Old 03-30-2006, 10:30 PM   #4
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If you removed the drive and slaved it to another computer, I doubt that PS is the issue. Have you run antivirus and antispyware programs on this drive to be sure it is free of malware?


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Old 03-31-2006, 05:10 PM   #5
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TwoRails, I have not run a diagnostic on the drive, as yet. I really only hooked the drive into my system was to see if the drive itself was being detected and identified. I realize there still might be problems with the drive, and I intend to run diagnostics on the Maxtor. I have been working 12 hr night shifts and slept today. I have this weekend off so I'll be going to their house to continue troubleshooting. As it turns out she has an extended service contract with Dell until August 2007. I set her up a service account online with Dell and the tech wants me to change controllers, in other words see if the secondary controller detects the hdd.
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