Explorer, Modem or XP config?

[wizzer]

I have a bit of annoying problem, and I've try all I can think of to fix. I built a new system recently , all work fine except occationally when I go online, First of all the modem is dialup and it ALWAYS seems to be handshaking twice, I thought it was something wrong with it so I got a new one, which connects via USB and same problem. then when it finally does connect, and I try to open my browser it take forever to open like a 2-3min stall this does not happen all the time just occasionally. Even if I try to open other stuff like apps, or My computer, they all seem to stop, then after the stall everything I tried to open comes up quickly with no problem at all.

1. What do you guys think is causing this "stall"? and how do I trouble shoot it?

2. Why is my modem doing so much freaking handshaking? we got another ancient Pentium 3 and it gets online quickly with no problems, does it have anything to do with V.92? cause the older system has a regular 56kmodem but my new system I got a V. 92 modem.

I'm thinking I may need more memory and a better power supply or maybe my Services and not configired properly.

Sometimes the stall coincides with this in the Event Log,sometimes it does not:

"The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : WMPLAYER: WAIT_TIMEOUT, while waiting for a read to clear - resetting read event"

There is also a couple a "application hangs" in the Event log, but I cant get to the source of this problem.
Everthing else works good, games,applications and all, this problem only comes up when attempting to connect to the internet.

"Welcome to XP, the operating system with more bugs than a cattle ranch"

Specs
Athlon 64 3700+ 2.4Ghz
1.0 gig DDR PC3200 (400mhz)RAM
Win XP media Center 2005(system report itself as "XP Pro SP2" with added media features)
200 gig SATA drive, I'm not using RAID, my bios can set SATA to be used in IDE mode.
DVD rom
DVD-RW/CD-R combo drive
Geforce 6600 AGP 8x 256ram graphics card
Turtle beach Riviera sound card(total crap, stick to creative sound blaster)
All in one media reader drive
add on PCI fire wire card
Gigabyte K8 Triniton Motherboard ULI chipset
ATX case 425watt supply
oh and that crappy dial up modem with super slow connecting V.92 Technology

[bailey]

it sounds like to me that you are having phone line problems, bad lines and poor connections can do what your discribing, do you know what your connection speed is ?

[macko72]

1. Stall hapens when windows working something in background as you know and I think that you have enough memory and powerful enough PSU!
(try to use task manager while it's stalling and find couse) virus maybe or some other malware???
2.Do you have to use USB modem or you can try PCI 56k modem???

[wizzer]

I got the stall again and this showed up in the event log:

Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Seem to be a different event each time it stalls.

I know bad line can cause the problem as far as "handshaking" but why then would my old pentium 3 not have the same connection problem. Both computers generally connect at 31Kbs.
I checked my task manager and I got like 44 processes running, and I got no Idea why I would need all that, should I try closing of some processes by editing the msconfig?I guess xp would tell me which process I need to keep running.

I got no viruses, I spared little costs on this comp, the harddrive and everything, the install is also new, and one of the first things I did is set up my antivirus and firewall.Umm what about antivirus compatibility? I'm using PC Cillin, and it does have a real time virus scan, that could also slow things down when I first get online.
I have a PCI USR V.92 and a USB CompUSA V.92 modem, I uninstalled the PCI modem because I thought that was the problem, the USB modem works better though cause the stalls lasted much longer with the PCI modem.

[macko72]

Hi,

Some background process is interfering for sure, try clean booting:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434


http://www.liutilities.com/products/...rocesslibrary/

[glc]

31k is indicative of a lousy phone line.

Put the USR modem back in (the CompUSA USB modem is a piece of junk) and use the extra settings to disable V.92 and V.90 - lock it down to V.34.

To do this, try S32=98 in the extra settings box.

[wizzer]

I've tried those modem settings with the USR modem before and the connecting dropped even further to 14.4. it went from slow to dead slow. Well so much for dial up, I guess i'll have to live with it till we upgrade to highspeed.