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05-09-2006, 09:30 AM
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#1 |
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Member (3 bit)
Join Date: Jan 2002
Location: Yonkers, NY
Posts: 6
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Help! Win Xp Sp2 Causes Stop Error
I hope someone can help me with this. This is why I hate service packs. I tried to update my pc to SP2 from sp1 and when I rebooted the PC, my winlogon.exe will not load. The following error is the STOP: c000021a {Fatal System Error} message.
I checked microsoft website and the article they have is confusing (article #156669). Can't I just delete the old winlogon (or change the extension to .old) and force it to make a new winlogon? I really do not want to have to reinstall my windows. God, I hate service packs!!!!!!!!!  I can't even get into Safe Mode!!!!!! The only thing I can get into is by using a win98 startup disk to get to a DOS prompt. Any ideas short of reinstalling win xp would be GREATLY appreciated. Thanks. |
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05-10-2006, 12:06 AM
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#2 |
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Member (9 bit)
Join Date: Jul 2004
Location: New York NY
Posts: 334
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By any chance do you have Norton System Works which has a program included called Go Back. This can cause this error to occur, if this is the case disable Go Back and then uninstall it. I found this KB article on MS website http://support.microsoft.com/?kbid=316503&sd=RMVP. Hope it helps.
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DFI LanParty 875ProB Rev.B1(Award BIOS ver6.00 date 1/20/2005) P4 2.8cGHz 800FSB with TT Spark "7"| Enermax 535watt p/s, 1 120mm and 1 80mm case fans| WindowsXP Pro SP2| ATI Radeon 9550| SB Audigy 2| Crucial Ballistix DDR400 1GB 512x2| Lite-On 52x32x52 CD-RW, Plextor-760A DVDR-RW,Samsung Floppy Disk| Seagate Ultra ATA/100 80GB and 120GB HDD|Cooler Master Centurion CAC-T05 --------------------------------------------------- What I hear, I forget. What I see, I remember. And what I do, I understand. ~Chinese Proverb |
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