disk trade in?

[renatoabenojar]

ok i bought the win xp home disk about a year or more ago and i only did an initial instal once. stored the disk and the kid got a hold of it. tore it up. went to install agian beacuse the wife has been using the system and wanted to do a clean reinstall. come to find out the disk has some scratches on the foil on the front ect... . so obviously it dosent work, so my question is.. . does microsoft have a trade in program for free or at a discount price if i send them the orginal disk?

[EzyStvy]

Must be a retail cd and not an OEM.

If the steps that are listed in the "Resolution" section of this article do not resolve the issue, use the following contact information to order a replacement Windows XP CD from Microsoft.

If you are calling from the United States, contact the Microsoft Order Desk at the following phone number:
(800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time.
If you are calling from Canada, contact the Canadian Order Desk at the following number:
(800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific time.