Dell 2400 locking up.....

[rjtwo05]

i just reloaded a dell 2400 series computer (spec,s)
windows xp
intel celeron
30 gig hdd
512 megs
the problem is when i get online with earthlink(dial up) it locks up
and have to power down then reboot,
the other problem is in device manager,other devices, theres a yellow ! saying
the SMB bus controller is not installed or working.
also are there any issues with earthlink that i am missing?
seems the puter works fine till i get online cant signe off, and sometimes a box appears saying the puter encountered a plroblem i will be shutting down in 30 sec,s i checked for any conflic,s with kboard, mouse and modem but didnt find any
should i reload the windows again? what are my options?
thanks
RJ

[EzyStvy]

Did you reinstall the chipset drivers from the Dell cd's and or Dell's web site?

[rjtwo05]

i installed all of the drivers from the Dell CD,s i cant find anything on them that says
SMB bus controller on them and yes i did install the chip set drivers im still puzzled
i think the lockups are another issue though
RJ

[glc]

The SMBus controller is taken care of with the installation of the Intel Chipset Identification Utility.

The lockups may be the cheap winmodem that's in there. You need good drivers for it.

[Kareeser]

A box saying that your computer will shut down in 30 seconds? What else does the error say?

[macko72]

http://articles.networktechs.com/114-p1.php

[glc]

Oooh - I missed that 30 seconds thing - you may have a virus already.

[rjtwo05]

yeah that 30 second warning window reads"Lsass.exe code 128" sasser worm? will avg remove it or should i just reload windows from scratch again? and also
where can i get the drivers for the SM bus controller it,s not located on any of the Dell discs?
thanks for the help so far
RJ

[Kareeser]

Thought so... it's a virus alright.

[glc]

As I said, you need to install the Intel Chipset Identification Utility to get the SMBus driver installed.

http://ftp.us.dell.com/chipset/R47822.EXE

At this point, I would just reload - and do NOT connect the machine to the Internet till you get SP2 installed, the firewall turned on, and an antivirus installed.

[rjtwo05]

Thanks for the help so far,and thank you GLC i must of over looked your reply, is there anyway i can copy the SP2 from my pc to disc whithout having to download it? or is there away to get rid that virus without re-reformatting again
RJ

[glc]

If you have a way to get broadband access and have a CD burner, just download the network install of SP2 from M$ - it's 270 megs.

http://www.microsoft.com/downloads/d...displaylang=en

[jayb1234]

And you can get a disk with SP2 sent free from microsoft.

Says allow 4-6 weeks, but that was when they first posted it, currently they seem to get them out in a day or two plus mail transit time.

[bigalps]

hi; i had experienced the same senario i have a: & what i had to do, was depending on a: COUPLE OF ISSUE"S; (1. is your FLASH~BIOS~REVISION~CURRENT?) what i mean is when you first power up your system when the DELL~LOGO appears loook down toward the bottom of the page and there you will see either: if in the event it says A04, what you will need to do is go to DELL.com, from there if you don't have a created sys peripherals acct you can simply enter your:~OR~ either will work,then it may/maynot run sys scan for your pc if not at the top on the left hand side of the displayed page you will see a: alright click on it and it will walk you through it concerning update of your:. Now then if you are already beyond that depending on the: that you are using if you have not already done so, then here is something you'lle need to do: now then if you have not as of current upgraded your PC to may i make a friendly suggestion of encouraging you to do so??? reason is that you will find that it will save you a lot of unwanted frustration/stress/downtime, and will automatically config your sys periphrealls automatically saving you less hassle!!!! if that is good then go to:and click on:RUN, from there type in:msconfig,from there at the top of the display page click on STARTUP in startup examine as to the number of: You will see beside "EACH~LISTED~PAGE~A~BOX~THAT~WILL~HAVE~A~CHK-MARK" simpley "UNCHECK"""ALL"""" the boxes and click APPLY, and that should get rid of you sys config delemia!!!! P>S> hope that helps ya """LATER""""

[rjtwo05]

i just finished reloading that Dell tonight, did a clean reinstall everything all went well w/ no issues in the device manager this time around, one question though ive reformatted a few puters and never seen this one before this is a new one to me, when i reformatted windows using the Dell windows XP home disc, everything that was previous installed was gone like it,s supposed to be, now when i went into my computer where all the drives are listed everything there was fine but when i went into program files i found programs in there that were from the previous install, stuff that i had put in myself none of these programs were listed on the all programs menue,add and remove, and there were no desk top icons for any of them,what i dont get is when i reloaded windows i followed through all the prompts deleted and did a fresh install of of XP has anyone ever encountered this before?
weird, thanks for the help
RJ