need to reinstall comp but no reinstall disc

[kaox0018]

so my gf's comp is messed up with spyware and weird pop ups. i'd figure that if i just format and reinstall the system, that would be the quickest solution.

problem is, she doesn't know where the reinstall disc is.

any solutions?

[jayb1234]

Is that a brand name machine?

If so, what brand and model.

There is likely to be a restore partition on it.

However when you consider the time needed to backup and return all the files, settings, e-mail, Windows updates, 3rd party programs, etc., you would be better off if you can find and remove the malware.

What antivirus, antispyware, etc have you already ran?

[kaox0018]

i've ran spybot - search and destroy, symantec anti-virus, lavasoft's ad adware, Microsoft Windows Defender beta 2.

it's a toshiba satellite

[glc]

It probably did not come with a reinstall disk - you may have to make your own with a utility - assuming it has a CD or DVD burner. Can't tell you any more without the exact MODEL.

[kaox0018]

where or how can i find the the exact model?
when i look up system properties, it says
toshiba satellite
4 - m intel pentium
2.19 ghz, 240 mb

i'm not familar with toshiba computers.

[glc]

The exact model is going to be on a label on the bottom somewhere.