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Old 09-10-2006, 07:28 PM   #1
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New XP install on Dell Dimension 2400

I have my wife's friend's PC here. It's a Dell Dimension 2400. It came to me with XP Home on it. Appearently in the 2 or 3 years she has had this thing she's NEVER visited windows update and NEVER had antivirus installed. Needless to say it was a MESS. Every AV scanner I ran on it would freeze up shortly after it had found the 3rd instance of the Blaster Worm. So I decided to reformat it with XP Pro.

Installation went fine. I'm having issues with MS Update though. It starts the scan as it should but it never EVER shows me the available updates. It always freezes right before the available updates are displayed. Automatic updates will download but they freeze on installation... I think on that stupid Genuine Advantage junk. I'll double check and report back here. Anyway, I've been trying various fixes for a bit now, re registering certain DLL's and what not with no success. Any help would be much appreciated.

EDIT*

This problem is definately related to Genuine Advantage. I tried to do the online verification seperate from MS Update and it froze. YES this is a retail copy of XP Pro.
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Last edited by KilluminatiStyle; 09-10-2006 at 08:15 PM.
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Old 09-10-2006, 09:09 PM   #2
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Were you able to Activate it without a problem?
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Old 09-10-2006, 09:21 PM   #3
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Activation went fine. The problem is only with windows update/genuine advantage.
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Old 09-10-2006, 09:24 PM   #4
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Is this a problem with the Dell motherboard or BIOS?
Didn't you have the Dell disks to do a recovery?
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Old 09-10-2006, 09:26 PM   #5
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Just before the updates are displayed, I always get a popup window on new machines that tells me about sending/receiving info on the web. Can't remember the exact wording cuz I just say yes and the available updates show up. Do you wait long enuf for that widow to display? Sometimes it looks like the scanning bar in WU freezes just before it is displayed. You might try turing off the popup blocker too. That may be blocking that notice for some reason.
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Old 09-10-2006, 10:35 PM   #6
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Quote:
Originally Posted by rjfvillarosa
Is this a problem with the Dell motherboard or BIOS?
Didn't you have the Dell disks to do a recovery?
I actually just downloaded the latest BIOS but haven't tried it yet. I don't think that's the problem though cause the BIOS is pretty old... about as old as the PC.

Recovery discs... pfff... remember.. this person never even installed Antivirus or did updates... recovery... hehe.

Quote:
Originally Posted by Panama Red
Just before the updates are displayed, I always get a popup window on new machines that tells me about sending/receiving info on the web. Can't remember the exact wording cuz I just say yes and the available updates show up. Do you wait long enuf for that widow to display? Sometimes it looks like the scanning bar in WU freezes just before it is displayed. You might try turing off the popup blocker too. That may be blocking that notice for some reason.
I made it past all of the initial update nag screens; Pop-Up Blocker killing the Active X install... then the active x dialogue... and I think there is 1 more. Anyway, it scans and just before it displays the available updates there is normally another dialogue box that would pop up saying something but that's where this thing freezes.

I even tried AutoPatcher to try and get around this issue and guess what... it froze... guess where... WGA crap.

I've attached some pics.

http://i68.photobucket.com/albums/i3...itmapImage.jpg
This is a pic of Windows Update... it is frozen at this point.


http://i68.photobucket.com/albums/i3...tmapImage2.jpg
Looky here... WGA sucks.

Last edited by glc; 09-10-2006 at 10:54 PM.
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Old 09-10-2006, 10:41 PM   #7
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What happens if you have WU set to automatically download but notify you to install? Will it update then?
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Old 09-10-2006, 10:43 PM   #8
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Tried that too... stops at WGA.

Also.. I just tried to reboot the PC but it wouldn't go down. I opened the task manager and saw WGANotification or whatever... ended it and what do ya know... she shut down. This is weird. I know this XP is legit.. I'm staring at the COA.. it's this stupid Dell.. I know it. I'll try the BIOS update now.
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Old 09-10-2006, 10:53 PM   #9
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Have you run hardware diags? If you didn't delete the diagnostic partition, you press F12 at bootup to run them. If you did delete it, boot with the Dell resource CD.
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Old 09-10-2006, 10:58 PM   #10
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Is that what the little 30+MB FAT partition is...or should I say was? Hehe. I'll go to the Dell website and grab what I can. What exactly will this CD do?
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Old 09-10-2006, 11:04 PM   #11
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Just my luck... the Dell website is buggerd too. Link is busted for the Resource CD. I was able to find it at the link below though.

http://www.bay-wolf.com/downloads.htm

WGATray.exe is the process that's causing the PC to hang when I try to reboot. This is most likely the problem prventing me to update as well.

Last edited by KilluminatiStyle; 09-10-2006 at 11:06 PM.
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Old 09-10-2006, 11:21 PM   #12
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Hmm.. it seems I was using MY cd key for this dell. Should that cause this WGA problem maybe? I don't see that being the issue but I did just notice that the COA for the XP I installed on the dell is still in the little baggie...
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Old 09-11-2006, 07:40 AM   #13
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Use The Magical Jelly Bean to change the Key.
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Old 09-11-2006, 08:13 AM   #14
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Quote:
Originally Posted by Panama Red
Use The Magical Jelly Bean to change the Key.
LOL, How in the heck do you always know this weird stuff? It's too late I already reinstalled. I've flashed the BIOS and I'm about to give windows update a go.

Edit**

It is still hanging right before the available updates should display. I can work around it for now and get the WGA Crack and just HOPE that the next version of WGA does't do this.

Last edited by KilluminatiStyle; 09-11-2006 at 08:22 AM.
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Old 09-11-2006, 08:16 AM   #15
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Quote:
Originally Posted by KilluminatiStyle
LOL, How in the heck do you always know this weird stuff?
Old school answer - 'sperience!

New school answer - been there, done that, bought the T-shirt!
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Old 09-11-2006, 08:38 AM   #16
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It's a full suite of hardware diagnostics.
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Old 09-11-2006, 09:33 AM   #17
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I just noticed that when WU freezes there are 2 WGATray.exe's running in task manager. If I end 1 of them the updates continue.
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Old 09-11-2006, 08:22 PM   #18
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New developement. I didn't like the thought of giving this PC back with a CRACKED WGA so I reformatted again and I've been racking my brain on this beast. It turns out that at the point when Windows Update freezes there are several svchost.exe's running. I know this is normal but there is one that is using 30+MB of memory.. if I END TASK on that particular one, Windows Updates continues.

If I use Auto Update to download and I initiate the install it hangs when it does the WGA Notification Update. In the task manager there are 2 instances of WGATray.exe's running and if I end one of them the installation continues.

Any idea as to what the heck may be going on here?

Last edited by KilluminatiStyle; 09-11-2006 at 08:49 PM.
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Old 09-11-2006, 08:35 PM   #19
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That's a new one on me. I'll just linger and see if anyone else has a clue.
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Old 09-11-2006, 10:27 PM   #20
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OMG FINALLY!!

I finally got EVERYTHING to work as it should. Windows and Auto Update now work PERFECT. I knew it was something with WGA and I'm actually a bit mad at myself for not trying this sooner. All I did was MANUALLY install WGA onto a CLEAN install of XP SP2 and now it's all working fine. I hate WGA and Proprietary components <---- I'm sure they have something to do with this mess too.

Thanks to all who offered suggestions.
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