System restore

[truesaint]

Hello, My PC seems to have gone rogue...I re-installed msn messenger this morning and now im getting all kinds of reboots and shut downs I went to system restore and all my restore points have gone :O

My system is clean i use, AVG,Zone alarm pro,spybot search and destroy, Adaware SE and ewido anti spyware programes and they all say im clean..any ideas wot could of gone wrong ??

Thank you

[rjfvillarosa]

Why did you reinstall messenger?

[AnotherMuggle]

I'm assuming the tripple post was an accident and non-intentional.

Firstly, what are the specs of the machine in question? Have you made any recent hardware or driver changes?

I would be supprised if a reinstall of MSN could have such a large impact upon your system!

When the machine "reboots / shutdown" what is actually happening? Is the machine going through the restart / shutdown procedure or is it a sudden power off?

A little more detail and we can help further

[rjfvillarosa]

Is this triple post anything to do with your problems? are you getting popups? has your home page been changed?
Where did you download messenger from? I tried to download the new live version a few days ago and on install I had the "this program has not been digitaly signed by Microsoft" message, how can that be? I downloaded it from Microsoft

[truesaint]

I really am sorry for the triple post dont know how it happened

I have made no changes to anything really apart from msn messenger which i got from msn.com I only used the install to repair it as i kept getting Error 81000314,

I used there help page to no-avail but could access messenger in another account ? I have mail them from that account..When my PC reboots it just restarts my coulered fan dont even go off it just reboots Then the message your system as recovered from a serious error and had to close ...something to do with a driver but everything was runnin A ok till msn repair this morning as i hav`nt installed any new drivers, I have tried safe mode and that wont even let me restore I`m a bit of a newbie so i probely not giving you guys enough to go on (sorry)

My specs are 2.8 Ghz pent 4, 2Gb corsair ram matching 3200 4x 512 at dual channel, GeForce FX5500, and a 80 Gb HDD (Maxtor)

Thank you for the help BTW

[AnotherMuggle]

...so does the computer say "Shutting Down..." or does is just power off then come back on? Sorry, I'm still not clear on that.

Are/were you using a webcam with MSN...maybe this could be the driver that is causing the issues?!?!

[truesaint]

It dont say nothing mate it just reboots, i use a cam on msn but i have done for a whille with no probs.......Thanks

[AnotherMuggle]

To me this situation sounds a lot more like a hardware or driver fault than a problem with MSN.

Have you tried to remove MSN and done a scan for virus's etc then reinstalled MSN?

[glc]

Control panel, system, advanced, startup and shutdown - uncheck the box for restart on error. Next time it should bluescreen, read the bluescreen and research the error message.

[truesaint]

Thank you glc I have enabled that but luckely enough i had no crashes yet but msn still wont work.
I have had word from msn support and they walked through the deleting msn cache but still no-go..
I have reposted to them the connection log so hopefully they can sort it ...thank you mate