Installation Problem is PC specific

[palladrj]

Hi All,
Sorry, but I had no idea in which thread to place this installation question.

I have a problem installing Paint Shop Pro Studio on one of my two PCs. It installs on the Sony, but hangs on the HP. The Sony is 2.8 Hyper-Threading; the HP is 2.2 Dual Core. There is adequate storage available on both C and E drives. The drives are mixed, C&D are partitioned in one SATA, and E is PATA. I’ve tried installing on different drives with no success. Here are the relevant specs.

Sony PCV-RS 430G
Windows XP Home
Intel® Pentium® 4 Processor 2.80C GHz† with
Intel® Hyper-Threading Technology
512MB PC-2700 333MHz DDR
ATI Radeon™ 9200
128MB Video Memory (128-bit DDR)
120GB††3 7200rpm Ultra ATA/100 Hard Drive


HPA1540N
Windows XP Pro
AMD Athlon 64 X2 Dual-Core processor 4200, 2.2GHz
2048MB PC2-4200 DDR2 SDRAM memory (2x1GB for ultimate performance)
Integrated NVIDIA GeForce 6150 LE Graphics with TurboCache supporting up to 256MB shared video memory
C-Drive 250GB 7200 SATA hard drive
E-Drive 160GB ATA hard drive

[Ob1]

does it give you any error codes?

[palladrj]

No error codes are displayed. It just freezes at the same point in the process each time.

[glc]

Close down all nonessential background processes, especially virus scanners.

[palladrj]

I accessed the Win Task Mgr, and found neither the Applications nor Processes tabs indicated that other programs were running. Processes indicated System Idle at 99.

[Ob1]

how many processes do you have running? can you give us a screenshot of your task manager processes tab?

thats normal for your system idle tab to be at 99

In computing, The System Idle Process is a process in the Microsoft Windows operating system that displays, as a percentage, how much CPU resources are "idle" and available for use at any given time. The name of this "process" may be a misnomer, however, as the System Idle Process is more of a counter and less of a process that actually uses the resource percentage that it displays.