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11-20-2006, 10:55 PM
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#1 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Win2k / Mediaplayer complications
I have a refreshed system a friend brought back to me that is having a lot of problems with mediaplyer.
The system is a P4, 384mb, 60gig with win2k sp2 with a bare minimum of software that includes: open office 2.0, trend micro antivirus, outlook express, napster (subscription), netscape 7.2, IE 6.0, Mediaplayer 9.0, Nero 5.5.9, soundmax, ati dvd, and intel board drivers. The problem is that on any email that he gets that has a video clip, mediaplayer will only show the first few seconds and the picture goes out but sound remains. Sometimes it will get stuck and sit there skipping like a scratched cd. The only way I have been able to get around it is to uninstall mediaplayer 9 which reverts it back to 6.0 and then it works. Problem then is his napster music will not play because 6.0 does not have the right security checks. He is used to mediaplayer and would like to keep it. Any suggestions on what I could do to fix this?
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If you really want to understand - try changing it. Sys specs: NZXT Lexa_Asus P5E_E6750 2.66Ghz_GSkill 2GB PC6400_Mushkin 2GB PC6400_WD SE16 250GB_Pioneer 16x slot dvd_Pioneer 16x dvdrw Mitsumi 1.44_ATI x1600pro 512mb_Linksys WRT54GS_Samsung R237W LCD_Altec Lansing 641_WinXP PRO SP2 |
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11-21-2006, 06:16 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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What happens if he saves the video file to his hard drive and then opens it?
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Stand Up 2 Cancer - SU2C |
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11-21-2006, 05:21 PM
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#3 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Thanks, but he is opening it with Outlook Express so it is saved to the drive.
I forgot to mention I also tried uninstalling media player updates just to see and win2k repair but to no avail. I also haven't found any info when researching this problem. |
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11-21-2006, 09:40 PM
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#4 |
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Member (7 bit)
Join Date: Apr 2005
Location: Alberta - Canada
Posts: 75
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Is there a particular reason that SP4 hasn't been applied to the O/S? This may clear up this issue.
http://www.microsoft.com/windows2000...p4/sp4Eng.mspx
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It's a good day when you learn something |
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11-21-2006, 11:45 PM
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#5 |
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Premium Member
Join Date: Jun 1999
Posts: 9,231
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What is the file format?
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11-22-2006, 09:53 PM
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#6 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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I miss typed - it has sp4
The are wmv files |
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12-01-2006, 09:15 PM
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#7 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Just checking back in with hopes someone has some suggestions.
Thanks. |
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12-02-2006, 02:25 AM
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#8 | |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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Quote:
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12-02-2006, 02:41 AM
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#9 | |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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Quote:
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_______________________________________________________________________ Inspirion 8600/centrino 1.6ghz/1024mb ram/80gb hard drive hitachi/intel pro wireless 2200bg/15.4sxga/Ati 128mb Radeon Mobility 9600/xp pro w/sp2 dimension 4700/P4 2.8ghz 800mhz FSB/1.5 ddr2 ram PC 3200/2X160gb sata maxtor 8mb cache RAID 1/19 in dell flat panel/windows server 2003 Small Business Server standard edition SP1 w/Exchange SP2 |
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12-02-2006, 09:53 AM
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#10 |
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Member (7 bit)
Join Date: Jul 2006
Posts: 103
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could try updating to wmp10, that might clear up some issues
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12-03-2006, 04:40 PM
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#11 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Ok, I tried saving the video file from outside OE and then running it and it has the same issues of only showing visual for a few seconds but continues to play audio.
WMP10 is not compatible with win2k. Keep the ideas coming. Thanks. |
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12-03-2006, 05:01 PM
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#12 |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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just for troubleshooting purposes if you try a different media player (Real player, Winamp) does the video still cut out but audio continues to play.
Direct X diagnostics start>run>dxdiag.exe http://support.microsoft.com/kb/190900 |
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12-05-2006, 11:06 AM
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#13 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Try installing the K-Lite Codec Pack.
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