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#1 |
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Member (3 bit)
Join Date: Apr 2004
Location: FT CAMPBELL KY
Posts: 4
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I just replaced my HDD (80 GB with a 160 GB) for a larger one. It took me forever to copy everything to the new one using DLT from WD .But everytime I turn on the PC a warning box appeared advising me of "counterfited program installed". I formated my HDD and started fresh. Now the problem is this; Microsoft does not want to activate my product (XP) because of the many times my product key has been activated. its only been 4 times : 2 HDD going bad, the 80 GB that I just replaced and the new one. What do I need to do before calling MS to dispute whatever they say? Thanks.
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#2 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,962
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The only thing I know of is to call Microsoft, get a human on the phone and to plead your case. Be nice of course because they have the yea or nay. It's a tough situation that we do not own the software on our own computers forcing some people to have to plead with Microsoft.
The other alternative is to buy a new OS license OEM which can be obtained for under $100.
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Asus P8P67 WS Revolution | Intel 2600K @ 4.7 GHz | Win 7 Pro 64 |8 gigs Corsair 1600 | Two Diamond 6990's in Crossfire| Corsair AX1200 | Thermalright Silver Arrow | Western Digital Black 2TB 64 meg cache | Lian-Li PC-A71B | Logitec Z-5500 | Three Asus 26" VW266H monitors running under Eyefinity | Last edited by David M; 11-27-2006 at 11:53 AM. |
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#3 |
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Defenestrator
Join Date: Jan 2005
Location: NYC & NJ
Posts: 1,371
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I've called MS a few times already in regard to this. Half the time they don't even ask me why I'm reinstalling. Just be honest and tell them that your hardware broke and that you were just reinstalling Windows onto the same machine.
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ToolGuyd.com - My Tool Blog |
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#4 |
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Staff
Premium Member
Join Date: May 2005
Location: Doncaster, UK
Posts: 3,563
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Yep, I've had to call microsoft a few times after multiple activations. They've simply asked me the reason for the re-install, and asked me to confirm that the copy is installed on one computer only, then provided me with an activation code.
FK
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-FK- "Take up our quarrel with the foe: To you from failing hands we throw, The torch; be yours to hold it high. If ye break faith with us who die, We shall not sleep, though poppies grow, In Flanders fields." - John McCrae, May 1915 |
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#5 |
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Member (11 bit)
Join Date: Jul 2006
Location: England - UK
Posts: 1,227
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I've phoned Microsoft a fair few times...sometimes more than once in a day and they have never quizzed me over it!
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** Custom Desktop: Core i3-530, 4GB Corsair RAM, 500GB WD HDD ** ** Netbook: HP Mini 210, N450, 2GB RAM** |
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