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12-01-2006, 06:55 PM
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#1 |
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Member (9 bit)
Join Date: Oct 2001
Location: Edmonton AB Canada
Posts: 274
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office 2000 and Hp printer
I have the office 2000 disk and an HP printer disk both were installed on win 2000 before but since buying a new harddrive that I set up find that neither of my disks will install onto my computer both say problem with log file not sure of the message that pops up but has to do with something about windows 2000 log file could anyone tell me why this is happening. This is on win 2000 NT. Thanks
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12-02-2006, 02:29 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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We really need to know the exact error message.
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Stand Up 2 Cancer - SU2C |
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12-03-2006, 08:51 PM
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#3 |
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Member (9 bit)
Join Date: Oct 2001
Location: Edmonton AB Canada
Posts: 274
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Error opening installation log file. Verfify that the specified log file
location exists and is writable." This isthe message that appears when I try to install Office 2000 The message that appears when doing the printer is the same although it starts the installation This is that message that appears"All-in-One" installation tab gets to 54%. When I click OK the tab goes to 100%, then the message appears again. |
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12-03-2006, 09:12 PM
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#4 |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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take a look at your application and system event logs for any failure items that pertain to installing office and your hp printer. they should give you an event id which will really help in pinpointing the exact error/problem.
start>control panel>administrative tools>event viewer
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_______________________________________________________________________ Inspirion 8600/centrino 1.6ghz/1024mb ram/80gb hard drive hitachi/intel pro wireless 2200bg/15.4sxga/Ati 128mb Radeon Mobility 9600/xp pro w/sp2 dimension 4700/P4 2.8ghz 800mhz FSB/1.5 ddr2 ram PC 3200/2X160gb sata maxtor 8mb cache RAID 1/19 in dell flat panel/windows server 2003 Small Business Server standard edition SP1 w/Exchange SP2 |
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12-04-2006, 12:33 AM
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#5 |
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brewer, mostly...
Join Date: Jun 2004
Location: Laying on the floor, in the brewery
Posts: 1,315
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I would also check the condition of the office 2000 disk. Look for smudges, scratches, etc. How about the optical drive itself? Is this being loaded from an older CD ROM drive or is it new? It seems rather odd that more then one disk have problems loading their installation files.
-Kev
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Symantec-free zone. To stay malware free: AVG antivirus/antispyware, Malwarebytes anti malware, Commodo Pro free firewall, ccleaner, Windows updates. or.... just install Linux Too many computers in this house to list. They are all my builds, some AMD some Intel... |
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12-04-2006, 01:34 PM
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#6 |
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Member (9 bit)
Join Date: Oct 2001
Location: Edmonton AB Canada
Posts: 274
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I can load other programs with the CD Rom Drive so doubt if it is the CD Rom. Have installed camera and other devices. Just these two can`t do .
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12-04-2006, 01:51 PM
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#7 | |
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EGO MY LEGO
Join Date: Dec 2004
Location: Tatooine, Binary Star System
Posts: 1,740
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Quote:
did you do this? |
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12-04-2006, 07:20 PM
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#8 |
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Member (9 bit)
Join Date: Oct 2001
Location: Edmonton AB Canada
Posts: 274
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did all you said couldn`t find the reason but since than have found the problem was my fault so sorry about the problem for some reason the operson I was trying to help had the computer in on another name not the administrator so soon as I got them to switch to the administrator sign in the installation worked.
Apologize for bothering you . Thanks for everything Last edited by ruth29; 12-04-2006 at 07:23 PM. |
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