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Old 02-04-2007, 09:45 AM   #1
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Outlooke Express whodunit?

When I left yesterday, everything was cool with the computer. When I got home this morning and tried to check mail in OE, I got the dreaded, Outlook Express has occured a problem and needs to shut down message. I'm running XP Pro. I restored to a previous point, but I still get the same message. I can't boot up in safemode because I have a wireless keyboard which doesn't actually become usable until I get to the login page. Well not exactly true. I can enter BIOS, but I can't boot into safemode. Is there anything else that I can do besides reinstalling Windows? Since I can't check my email, I'll just keep checking in for some help. Thanks in advance.

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Old 02-04-2007, 10:09 AM   #2
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Use a wired keyboard.
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Old 02-04-2007, 11:32 AM   #3
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Not trying to be a jerk, but will it allow me to "fix" the problem in safemode?
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Old 02-04-2007, 12:15 PM   #4
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It may very well. Sorry I can't specifically tell you what to do, but you indicated the desire to get into safe mode and that's the way to do it.
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Old 02-04-2007, 12:38 PM   #5
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Alright, that didn't work either. Does you think my best bet is just to reload XP, or to do a reformat and clean install? BTW, while rebooting, I noticed "sysfader" wasn't responding. Could this be a part of the problem?

Last edited by Xavier1; 02-04-2007 at 01:36 PM.
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Old 02-04-2007, 02:03 PM   #6
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So you were running OE and now it doesn't work? Does anything else work? Have you run a full virus and Trogan scan?
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Old 02-04-2007, 04:51 PM   #7
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OE is the only thing that doesn't work. IE works just fine. I'm thinking that someone changed something and is afraid to tell me they screwed up. Ran scans and I'm clean. I just can't figure it out.
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Old 02-04-2007, 05:06 PM   #8
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Should be able to fix it. Maybe something below may help:

http://support.microsoft.com/kb/263837

http://support.microsoft.com/kb/318378
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Old 02-05-2007, 12:46 AM   #9
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Sysfader is part of your Nvidia graphics drivers.
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Old 02-05-2007, 08:31 AM   #10
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Well, the uninstall and reinstall of OE didn't work. I already have SP2. I'm wondering if reinstalling SP2 over itself will work. I didn't think I could get so frustrated with this thing. Anyway, any more help will be greatly appreciated. I'm almost desperate enough to try a reinstall of Windows over itself.
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Old 02-06-2007, 10:44 AM   #11
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Maybe I spoke too soon. I just tried again to open OE, and for some reason, this time it opened with no problems. Maybe the uninstall and reinstall of OE worked? I'm not sure, but I really don't care now that its back. I just wanted to thank everyone for the help.
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