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Old 03-06-2007, 12:13 PM   #1
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Installation Help

i've been trying to install a progra but am reciving an error.

i double click on the installer icon and it starts to install as normal but, once it gets to 100% it says

"you do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account"

My problem is that the account i'm installing from (and install everything else from) IS an admin account. I've double checked this by looking in computer managment and checking that my user account is in the admin group. I've even gone so far as to create a new account with admin privialages and tried it from there but am getting the same problem and error message

what on earth could be the problem
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Old 03-06-2007, 12:14 PM   #2
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i maybe should of also said that the program looks as tho it's installed so when i loadit up through the startmenu (or any other way) it comes up with
"The installation of PhotoScore has become corrupt, please reinstall and try again"
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Old 03-06-2007, 03:00 PM   #3
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http://www.sibelius.com/community/index.html

Tech Support chat page

If you are looking for a complete technical support solution and an answer to any technical questions you may have, please click below.
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Old 03-07-2007, 11:18 AM   #4
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the sibelius help page is notoriously bad and theres no info on there that helps.

any other suggestions?
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Old 03-07-2007, 11:48 AM   #5
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Did you click on that link and try to do a support chat?
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