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Old 03-07-2007, 03:33 PM   #1
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ie 6 and ie 7 screwed up big time

first.........I LOVE Mozilla Firefox for my browser and use it 99% of the time for everything. But for work I have one program that has to use Explorer for the internet. I am having problems with VM and Java on the site. After doing a search a spreadsheet is supposed to appear. I spent an hour with the software tech guy who finally said that I need to reinstall windows to fix explorer. I upgraded from IE 6 to 7 then back to 6 when 7 didn't improve matters. My computer is an HP DV2000 which has all the software on the D drive. I did the thingy when I got the computer to make a backup, so I have that. What is the best way to repair IE 6,7 and the universe so I can use this stupid program that will not work with any other browser?
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Old 03-07-2007, 03:35 PM   #2
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Do a nondestructive system recovery.

http://h10025.www1.hp.com/ewfrf/wc/g...bph07145&lc=en
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Old 03-07-2007, 06:25 PM   #3
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well i did the pc recovery. all my progams still show in the "program files" folder but nothing works now. how do i reinstall the programs without losing all the info?
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Old 03-07-2007, 06:44 PM   #4
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Performing a System Recovery replaces system files and original software with the files that originally came with the PC. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder. In either case, be prepared to reinstall software that was not originally included with the PC. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.
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