Can't boot up on my daughters laptop!

[jtltoy]

My daughter has a Compac Evo N115 laptop she bought from CompUSA as a refrubished. It worked fine until now. It won't boot up. I can get a blue screen with this error:
"unmountable boot volume"

Now alot of websites say you can fix it by running the recovery disk or repairing it by using the Win XP Pro CD. Her laptop didn't come with a CD. The cretificate of authenticity is on the bottom of the laptop, but it doesn't do any good without the disk. I tried using the 6 boot up floppy disks, but it also asks you to put in the CD (which I don't have).

Is there any other way I can get it to repair Win XP Pro? She has alot of pictures on the hard drive that she can't get to.

She has been having a problem with the power cutting off on its own a few times. I read in another post that sometimes the adapter that goes to the power supply can go bad. It does seem loose, and I do have to move it around or hold it in to keep it running. Can this be the problem? Do I need a new power supply or new adapter?

[glc]

http://h10025.www1.hp.com/ewfrf/wc/g...bph07145&lc=en

NOTE - anything in My Documents is at risk even with a nondestructive recovery!

You may be better off pulling the drive and using a USB or IDE adpater to rescue her files.

http://www.geeks.com/details.asp?invtid=HD-108&cat=HDD
http://www.geeks.com/details.asp?inv...-25-35&cat=HDD

[jtltoy]

I clicked on that HP link and it says to do a recovery from Windows XP (if the computer does not open Windows, stops responding during the startup process). But then the first thing it tells you to do is to: "Backup files from the My Documents folder and from other folders you may have created".

How can I do that if I can't get Windows to boot? It also says, "press the F10 key repeatedly until a recovery menu appears". When I press F10 my BIOS comes up.

I'm thinking maybe getting the adapter and saving the files and then reinstalling Windows is going to be the only way. I've never dealt with Microsoft before, would they send me an XP CD if I called them? I have a legal key code.

[glc]

Keep reading..............you want recover during startup............

Nope, MS will not send you a CD. The laptop shipped with a utility to make your own recovery media. You can probably BUY a set of media from HP.