Windows Me / Nero install problems

[webgecko]

Someone I know was having problems using their Nero Express software
under windows Me ( Duron 800MHZ with over 300MB SDRAM, 20GB HDD etc)
and why they did it I don't know but they just reinstalled an older version of
Nero (older Nero version is for an Liteon CDRW drive and newer Nero Express
is for an LG DVD/CD [RW] - of course Nero Express can handle both drives)
and this seems to have screwed windows me' install/uninstall system
(registry etc ???) as regards Nero anyway
i.e. add/remove programs no longer works and there is no uninstall option
on the programs menu.

It seems like the new nero version may have been partially overwritten
(but was never uninstalled first) by the last nero install (older version).
(access to the new nero version remains via icon but crashes soon after
running - missing files etc).

I don't know how it happened as to install any version of Nero it usually reports back if it finds
a preexisting version of nero and the install won't proceed until the existing version is
uninstalled (looks like a real mess).

In short I don't know how to fix this mess as no working uninstall options exist
and we can't install Nero Express (new version for the LG DVD/CD[RW] drive)
until the older Nero version is uninstalled.

Is there any way round/through this mess ?

Any ideas welcome.

thanks

webgecko

[glc]

Try system restore. It might work.

Try this: http://www.nero.com/nero6/enu/General_CleanTool.html