I'm having a problem with an "Illegal System DLL Relocation"

[Ignatz Kaspir]

Here is a screen capture of the error message I'm getting:

http://img250.imageshack.us/my.php?i...pim0133cb1.jpg

The error message comes up right before I'd usually see the log-in screen to get to the desktop, and only stays onscreen for a split second before the PC automatically reboots. So I had to use a camera to have any idea what the message was saying.

Just to start off, I'll say that I'm on a different PC right now than the one I'm having problems with. Anyway, I think the problem which lead to the error message is related to spyware. And I did use many anti-spyware/virus programs to try to fix it while I could still access the desktop, such as Spybot, AdAware, and AVG anti-virus. Unfortunately, they didn't do much good, since the real problem now is just being able to access the desktop.

I believe the spyware program that's responsible was a .dll file with the term "dxclib" in it, made by DeluxeCommunications. But I couldn't delete it with any anti-spyware/virus programs while I still had access to the desktop, since they said the program was still in use(I've since learned though, that deleting it from Safe Mode would've been possible), so they'd try again upon start-up which still did no good even after multiple tries. And the spyware seemed to have somehow stopped the Internet connection from working, so I couldn't check online to see more specifics on fixing the problem.

But the PC was last used by my brother before the desktop became inaccessible, and here is what he says were the last things he did before the desktop problem happened:
"- Used Comcast Doctor (I believe that's what it's called) program to fix Internet connection.
- It told me to unplug the cable box, wait 30 seconds, then plug back in.
- I did so, and it then said that it needed to alter the Internet connection settings.
- After doing this, it said that the Internet connection was fixed, and that I needed to restart the computer for full changes to take effect.
- I did such, and the computer seemingly started up normally.
- I tested the connection using Internet Explorer, and it seemingly was working fine.
- However, within thirty seconds, several pop-ups began appearing on screen (I suppose it's important to note that I was on Google when this happened, a site which I've never seen use pop-ups for advertising purposes).
- After, perhaps, fifteen more seconds, the computer froze, and I restarted again.
- However, now the OS refuses to open, instead giving me a Blue Screen before restarting again."

So like he says, now the PC won't go to the desktop. Instead, just before it would usually show the screen for logging into the PC with your username, it shows the error message I posted a link to above.

I have also attempted every other start up option I know of, including "Last Known Good Configuration," which does no good, and "Safe Mode," which just brings me to a black screen that begins to flood with many lines of text that start out like this:
"Multi(0)disk(0)rdisk(0)partition(1)\Windows\system32\drivers\"
The lines stay on screen for a few seconds before the PC automatically restarts.

The OS the PC uses is MicroSoft Windows XP Professional, but I'm not certain about many of the other particulars about it. And just to note, one other possible solution I've learned of that may allow me to access the desktop is what's called a Repair Install, but I'd rather only have to do that as a last resort. The reasons why are that it would require a Windows XP CD, which we didn't receive when we bought the PC used, and because a Repair Install may erase certain files from the PC.

Any and all help or suggestions regarding this problem are appreciated.

[kev7555]

Apparently you are not alone...
It appears to be a problem associated with a windows update.

http://forums.microsoft.com/MSDN/Sho...49340&SiteID=1

Google the original title (Illegal system DLL relocation) and you will find multiple results.


-Kev

[Panama Red]

Install this MS update.

http://www.microsoft.com/downloads/d...displaylang=en

[chuck4456]

Unfortunately, that update didn't eliminate the pop-up at Welcome for me. Plan B was initialized. Please try it and let us know the results. Thanx.

[Ignatz Kaspir]

Ok, I've searched that in Google, and I guess the problem is the result of a Windows update. Unfortunately, I still can't figure out how to get to the desktop of that PC. I can't get in through safe mode, and the "blue screen of death" stops me from getting in normally. Is there any way to solve this problem short of having to buy a Windows XP CD? If I've got to buy one, I hope those things don't cost too much. Like I said, we already had Windows XP on the PC when we bought it used.

[Panama Red]

Have you tried a different option after hitting F8? Instead of selecting Safe, chose Last Known Good Configuration. If that doesn't work, standby for Chuck to reveal Plan B.