cant defrag the disk

[engineer]

hello. hope someone can help me here.i need to defrag the disk drive.only problem is that i get an error message [ disk defragmenter has detected that chkcsk is scheduled to run on the volumec). please run chkdsk/f. ] i cant seem to find anything like this. tried this in the run command, and this came up negative. please help.thankyou. im running windows xp on a dell dimension 4550.

[TwoRails]

open a cmd window by typing 'cmd' from the Run prompt, then

type "chkdsk" followed by the drive you want to defrag: "C:" then the "/f" and see what it says. The command will look like:

chkdsk c: /f

[engineer]

okay tworails.ill give it a try. thanks.

[engineer]

okay.i tried this in the run command and another problem exists. [ckkdsk cannot run because the volume is in use by another process. would you like to schedule this volume to be checked the next time the system restarts?] typed in yes. restarted system,try to defrag and another error.[this version of disk defragmenter does not support running more than one instance] not sure what this means.

[TwoRails]

The first message is normal for your Windows drive. The second message where it can't run more than one instance is not normal. I've heard of the problem before but don't know the fix. I spent some time Googling and searching MS's KB but haven't found a fix yet...

Anybody else have an idea?

[Panama Red]

If a chkdsk is already scheduled to run, did you try rebooting to see if it will, in fact, run? Once you request a chkdsk of the C: drive you have to reboot so it will perform the task.

[engineer]

sorry i have been away from the system.thanks panama red i will give it a try.