windows xp download update but fail to install

[jalal]

I am having problem that my system update and down load files but fail to initialise. I am using win xp sp-2 and every time its fail updated file Microsoft Windows installer 3.1 having 2.5 MB.
Due to this reason I could not update my OS. Plz suggest what to modify?

[cmichael258]

Go to Control Panel>Automatic Updates and make sure that you don't have "Download updates for me, but let me chose when to install them".

[jalal]

Originally Posted by cmichael258 Go to Control Panel>Automatic Updates and make sure that you don't have "Download updates for me, but let me chose when to install them".

My system have all these auto update and not checked Down load updatee for me...........

[rave]

pirated versions of windows xp have problems updating. make sure your version of windows is not pirated by downloading the wga verification app.

[backithink]

Originally Posted by jalal I am using win xp sp-2 and every time its fail updated file Microsoft Windows installer 3.1

I am using an OEM Version of win xp sp2 and my work pc also uses xp pro sp2 and both pc's have this trouble, i have just been ignoring it doesnt seem to bother anything i just hide the icon in the tray this probably wont help you but this is what i have done

[Les28]

Don't know whether Dial a Fix will help
http://www.majorgeeks.com/download4899.html

[jalal]

Originally Posted by rave pirated versions of windows xp have problems updating. make sure your version of windows is not pirated by downloading the wga verification app.

I posted message to microsoft and they solve the issue successfully and now my system down loaded successfully all the updates.

[Jukeboxs]

I was having a slightly different problem in that my Windows XP updates were suddenly not downloading, and it turned out to be a problem with ZoneAlarm, which I have now rectified by changing my firewall settings. What was the solution from Microsoft for your problem, out of interest?

[jalal]

Originally Posted by Jukeboxs I was having a slightly different problem in that my Windows XP updates were suddenly not downloading, and it turned out to be a problem with ZoneAlarm, which I have now rectified by changing my firewall settings. What was the solution from Microsoft for your problem, out of interest?

Dear Jukeboxs, I am pasting reply of Microsoft which solve my problemis as:
1. Register the files that are used by Windows Update and Microsoft Update. To do this, follow these steps:



a. Click Start, click Run, type cmd, and then click OK.

b. At the command prompt, type the following commands, press ENTER after each command, and then click OK every time that you receive a verification message:



regsvr32 wuapi.dll

regsvr32 wuaueng1.dll

regsvr32 wuaueng.dll

regsvr32 wucltui.dll

regsvr32 wups2.dll

regsvr32 wups.dll

regsvr32 wuweb.dll



2. Clean boot mode helps us to troubleshoot error messages or other issues when you cannot determine the cause of the issue. We disable common startup programs, settings and drivers to eliminate possible software conflicts when you start Microsoft Windows XP.


After you follow the instructions for a clean boot, you may temporarily lose some functionality. If you restore the settings, you restore the functionality however, you may receive the original error message or experience the problematic behavior. We would be able to find the cause of the issue.



Follow the steps to restart the computer in clean boot.



1. Click Start, click Run, type ‘MSCONFIG’ (without quotes) in the Open box and then click OK.

2. On the General tab, click Selective Startup and then clear the check boxes for

Process System.ini File,
Process Win.ini File and
Load Startup Items.


You cannot clear the Use Original Boot.ini check box.



3. On the Services tab, select the ‘Hide All Microsoft Services’ check box and then click Disable All.

4. Click OK, and then click “Restart� to restart your computer.



After Windows restarts, try to download the updates.



To restart the computer back to normal mode, so that all the services are restored back, please follow the following steps.



1. Click Start, click Run, type “MSCONFIG� (without quotes) in the Open box and then click OK.

2. On the General tab, click Normal Startup and then click on Ok.

3. Restart the computer.

[Alfie]

After suffering through the same problem,I contacted Microsoft and this is what they advised me to do
The following info is a direct quote from the email they sent me,if it works,they deserve the credit.

This error is most likely caused by one of the following conditions:



1. The Windows Update Temporary folder is corrupted.

2. The Windows Update Agent 3.0 is not installed properly.

3. The Windows Installer 3.1 is corrupted.



We can perform the following steps to get the issue resolved. After trying each suggestion, please go to the Windows Update site to check the issue. Thanks for your cooperation.



NOTE: Some third party programs can also affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing the Windows Update site later. Please be sure to enable them again when completing the update process.



Suggestion 1: Clean up Windows Update temporary folder

==========================================

1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



If the issue still persists, please move on to suggestion 2.



Suggestion 2: Reinstall Windows Update Agent 3.0

======================================

1. Please download the file from the following link:



http://download.windowsupdate.com/v7...gent30-x86.exe



2. Save the file to C: drive.

3. Click Start->Run, type: "C:\WindowsUpdateAgent30-x86.exe /wuforce" (without quotations) and then press Enter to install the Windows Update engine.



There is a space between "C:\WindowsUpdateAgent30-x86.exe" and "/wuforce"



Note: If you are using Windows Vista, please save the downloaded file to the D: drive, because the file cannot be launched directly from the C: root directory.



If it still does not work, please proceed to suggestion 3 to reinstall Windows Installer 3.1.



Suggestion 3: Reinstall Windows Installer 3.1

==================================

1. Press Start and choose Run.

2. Type in "cmd" (without quotation marks) and press OK.

3. In the command line, type in the following command and press Enter:

MSIexec /unregister



4. Then, type in the following command and press Enter:

MSIexec /regserver



After finishing the above steps, please check the result again. If the issue persists, please click Start, click Control Panel, and click Add/Remove Programs to check if Windows Installer 3.1 has been installed. If it has, please highlight and remove it. After that, please reinstall Windows Installer 3.1 from the following link.



Windows Installer 3.1 Redistributable (v2)



http://www.microsoft.com/downloads/d...DisplayLang=en