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Old 09-02-2007, 01:29 AM   #1
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Question Help, media center decoder error!!!

Hello to one and all, I need a bit of help. This is the deal I just finished up my new PC and installed the windows MCE with up date to the 2005 Edition so it all went in fine and I can play music on it and look at my pictures and watch videos that I have on my computer but the thing is that when I want to watch a DVD or watch TV from my TV tuner card the error comes up (“Decoder Error, The video decoder has either malfunctioned or is not installed. Please restart Media Center and/or the computer.”) my video card works with MCE and so dose my sound card, and my tv tuner is working fine, so what can it be so can you help me watch my DVD and TV PLEASE . {If MCE did not come with free video decoder and I have to buy one from there Microsoft site I will be so MAD!!! }

Thank you all

PS, if you ask me some thing in the day I will not be able to respond to it until the night because I am a vampire LOL, no i just can't get to my computer in till night
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Old 09-02-2007, 08:02 AM   #2
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See if any of this helps :

Quote:
Andrew_MSFT (Moderator):
Q: My question is this; I have Windows XP Media Edition. When I start the media center and try to watch live TV, I get the error message: decoder error...the video decoder has either malfunctioned or is not installed. I have used it in the past.
A: If you purchased a Media Center PC, it's most likely you received a CD or DVD with the decoder software. I'd recommend reinstalling the decoder to see if that fixes the problem.

Andrew_MSFT (Moderator):
Q: I don't know where the video decoder software is located on the compute rto reinstall it....(question #68)
A: In that case, please contact the manufacturer of your PC for support (for example, Dell, HP, etc.). The decoder is not Microsoft software and is provided by the manufacturer, so they'll be able to assist you in getting it reinstalled.

Nathan_MS (Expert):
Q: I don't know where the video decoder software is located on the compute rto reinstall it....(question #68)
A: First you likely want to remove your current codec, and then reinstall a new one.Removing a Specific Codec or MCI Device:- In Control Panel, double-click Multimedia. - Click the Advanced or the Devices tab. - To remove an audio codec, double-click Audio Compression Codecs, double-click the codec you want to remove, and then click Remove. - To remove a video codec, double-click Video Compression Codecs, double-click the codec you want to remove, and then click Remove.

Todd_MS (Moderator):
Q: I don't know where the video decoder software is located on the compute rto reinstall it....(question #68)
A: Alternatively you can uninstall your video decoder through Add/Remove Programs (Start --> Control Panels --> Add/Remove Programs). Make sure you have the installer or install CD for your video decoder before you install it or you will not be able to reinstall it. Also, if you insert the install CD for your decoder, many software packages will present you with the option to install, repair, or uninstall. In this case, you could go this route to uninstall and then install the decoder.
http://www.microsoft.com/windowsxp/e...16_ez_mce.mspx
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