Need to use system restore but can't logon

[jimmyrules712]

The computer has windows XP home on it and it was updated recently but whe nit rebooted it couldn't get to the logon screen, and gave this message : "Logon User Interface DLL Msgina.dll failed to load"

The problem and solution is described HERE but to fix it you need to do a system restore...and the only way I know how to do that is through windows, and since I can't login with this PC I can't restore it...

I tried booting into safe mode, I tried booting with last known good configuration, none worked.

Any advice?

[FLG]

Try this jimmy.

http://www.pcformat.co.uk/tips/defau...bsectionid=689

[glc]

Try safe mode but go into the Administrator account, not the user account.

[jimmyrules712]

Originally Posted by glc Try safe mode but go into the Administrator account, not the user account.

glc it doesn't make it to the screen where i can select a user, it doesn't get into safemode at all.

it shows the windows logo and right when that goes away, when it would normally let me pick a user, I get the error and the PC reboots. Does that in safemode and normal mode.

When I pick lastk nown good configuration it just hangs on the windows logo, I tried letting it sit there for an hour and it didn't move.

FLG, I will try the method from that link in the morning, thanks.

[jimmyrules712]

jjust an update here, FLG's link was exactly what I needed. Problem resolved.