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Old 09-29-2007, 07:48 AM   #1
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Outlook Express

My brother uses outlook express to view his e-mails from BT Yahoo mail.
Some of his e-mails go direct to the deleted items folder. Could anyone help with this problem?
His address books for BT Yahoo, and Outlook Express have been synchronised using Yahoo synch.

Many Thanks
Jack
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Old 09-29-2007, 09:14 AM   #2
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If he goes on line are the mails in the Inbox or junk mail folder?

Check the Block Sender's list and Message Rules to see if the mailer's address shows up.
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Old 09-29-2007, 09:27 AM   #3
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Online everything is set up as it should be.
It is just when outlook express is run.
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Old 09-29-2007, 10:06 AM   #4
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Then check the two settings in OE I mentioned.
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Old 09-29-2007, 10:21 AM   #5
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Many many thanks, your suggestion has solved the problem.
Somehow, my brother had blocked me from his outlook express.
Luckily I am at his house now, and have sorted it with your help.

Thanks again
Jack
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