computer blue screens on boot... 0x00000050, 0x80633E9E

[Chazell29]

Hey,

Got a computer here, the computer blue screens on boot into regular windows and safe mode and gives the error of 0x00000050 (0xD4988000, 0x00000001), 0x80633E9E

ive tried researching a lot and i can't do anything, how can i fix this?

[shadowpr]

Can we get the system specs?

Have any changes been made recently?

What have you tried so far?

[Chazell29]

I dunno if any changes were done...its not my computer...its a Compaq Presario C304NR...was thinking maybe puttin in the XP disc and running the recovery, but i don't know what to type into the DOS other than to replace the registry...and idk if that will fix it and last time i replaced the registry i lost all the programs.

[glc]

Try a nondestructive system recovery as per the HP/Compaq article.

http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07145

[Chazell29]

Originally Posted by glc Try a nondestructive system recovery as per the HP/Compaq article. http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07145

everything on there will wipe the hard drive, unless im blind and im missing it.

[glc]

Performing a Destructive Recovery will format the hard drive. This will delete all the information on the hard drive and reinstall Windows XP and the original software that came with the computer.Performing a System Recovery replaces system files and original software with the files that originally came with the computer. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.In either case, be prepared to reinstall software that was not originally included with the computer. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.