Problem with Software and XP

[TheWorld]

I tried out Trendmicro Antivirus 2008 last night. The problem is that when I scanned it quarintined my explore.exe that runs windows. I have been unable to access windows to fix the problem. Do you have any ideas on what I can do?

I already tried going into safemode but that failed.

[EzyStvy]

Did it show you which folder it found the file in? If so, which folder?

[TheWorld]

Originally Posted by EzyStvy Did it show you which folder it found the file in? If so, which folder?

No, It automatically did it when I scanned.

[shadowpr]

Might want to try and do a repair install of windows.

Repair Reinstallation of Windows XP (using XP CD)

[TheWorld]

Did not work

[EzyStvy]

The following was posted today on another site I visit:

Originally Posted by Reverend The machine is a Gateway laptop and it appears to have been crippled by a Trend Micro update. Apparently 300,000 people were affected before they caught the problem. Anyway, I can't get in with any of the Safe Mode options, including last good config because of a BSOD and it's gone so fast I can't read it. I can't turn off the automatic reboot because I can't get in. Any suggestions - boot disk 'R' option? Thanks - rev

I would hang out at Trend's site looking for solutions..