Uninstall Issues

[wolfhound]

I am having an issue uninstalling a memory card reader's software.

The hardware failed and so I removed the hardware. Then when I go into control panel and attempt to remove the software it fails due to the hardware not being installed. Even with the card reader installed it would still fail.

Is there any process that would allow me to force software removal?

Thanks.

[EzyStvy]

The following is known to solve issues like you have:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

[wolfhound]

Thanks. I just ran it and it seemed to work. I will know more once I reboot.

Cheers.

[wolfhound]

I used the tool that you suggested and it appeared to work for start-up errors. However, I am now getting errors during shutdown.

Any thoughts?

Thank you.

[EzyStvy]

Posting the exact wording of the error message is always a good idea....And or place it in your favorite search engine.

[wolfhound]

The small window says "ERROR" and has an okay button. (does not indicate that it is any program)

The other issue says that the memory card reader software is not responding. The usual end program button is there. This program has been removed.

Thanks.