please help ...

[furylorian]

when i go to My Computer and try to access my harddrives this message comes up
"Windows can't find "RECYCLER\S-7-4-71-100022900-100016731-2218.com’
make sure you had spelling correct..............words to that effect.
I have to view my drives by opening through the address bar.

any help would be gratefully received. ( my op system is Windows XP ) my anti virus is AVG free

i have seen a response to a similar problem ( and i thought it was the same ..but latter i learns the numbers are different ...but i tried to do what they said ...and the problem was still their ( and after i restarted ...( its saying my avg can't connect ) ( not sure if its related ) ...( plus when i try to do system restore ...which was the first thing i tried when this problem occured ...( it sort of doesn't do anything ) ......
any help will be gratefully received ( though knowing myself ....instructions suitable for a elemetory scholl studen would probably be best ...( simple and such ...as i don't want to get confused and mess it up further if you knows what i mean )

[ktkendall]

Obviously you main harddrive is working if you are booting up into windows. Is there more than 1 drive on that system that you are trying to access? What happens when you try to access the C drive, the one with windows on it? It sounds like you may have a virus on there, or some of the critical system services got turned off, which could also be due to virus/malaware infection.

[furylorian]

i has the a C drive ...and an external hard drive .....but when i try to open either of them it says ...Windows cannot find RECYCLER\S-7-4-71-100022900-100016731-2218.com’ Make sure you typed the name correcetly , and then try again ...and such to that effect ....( i then ..when going to a help chat ...( thought the problem was this http://www.symantec.com/security_res...226-99&tabid=3 ...but it turns out the numbers were different ...( and i manage to do the last two parts of step 4) ( which might of only made the problem worse ) as after i did those two steps and restarted my computer ..nows my AVG free cann't seem to update ) ...but before it also seems i am unable to even do a system restore

[furylorian]

both drives are giveing me this problem ...both the C drive ( which is the one that it started with ...) ( both drive though are doing this to me ..though i can still access them through the access bar ....

Boot to safe mode and try and run a system restore.

[glc]

You have been bitten by the Conficker worm.

http://www.microsoft.com/security/po...%2fConficker.B

[furylorian]

i had already tried safe mode .....
and how would i get rid of said worm ?

[glc]

Have you read the whole article I linked to? There's 4 tabs, one of which is "Recovery"........

[furylorian]

thank you for your assistance ...and here is hoping i can get it fixed.....

[furylorian]

i cant seem to get past step 14 ...i can't seem to find the files mentioned ....( and additional note ..it seems my avg is able to update again now ...but i still can't seem to access the local hard drive from the my computer window ..( though i can still get to it through other ways ...so i not sure if the problem has been fixed or if its still their ........

[furylorian]

k i gots one to work now ..the local C drive seems to be working again ( though its still in blue /?/)
but its still saying Windows can find RECYCLER\ etc...when i try to access the external hard drive ...
me not sure how i got it fixed ..it could of been the Spyware Doctor and antivirus...or FixDownadup.....( but again i still getting that recycler message when i try the external harddrive

[furylorian]

well its only half way workign right ...( i was informed it was probably the Conflicker B worm ..and i managed to follow the instructions till step 14 ( when i got stuck ..couldn't find the things it was wanting me to fing ) ..and well i ..sought assistance as a additional source ..and well one of the things said person got me ..half way fixed the problem ( i can now access the local c drive ) ...but when i try to access the external hard drive its gives me that same message

see screen shot ..( i gots screen shot hoping it might make it easier to get help )
http://empresskeyra.deviantart.com/a...help-112031359

and well the thing that said person got me was Downadup tool.....and i has tried a couple of other things as this person suggestions ( changeing my antvirus to anther brand and so forth ...( with apparently little to no change in my proble,) ...( me is a star wars fan ,,,so here is quote )

help me _____( insert name here ) ...you are my only hope

[furylorian]

and oh i is still able to access the external hard drive though the address bar ..( its only when i try to get too it from the my computer window ..( as is proper ) that it doesn't seem to work

If I remember correctly, you tried malwarebytes with not success. Go to this link and download Trojan Remover, its only a 30 day trial but everything works during the trial period. Let me know if it finds anything after a scan. http://simplysup.com/tremover/

[glc]

Please do not start new threads on the same issue. I merged the 2 threads. Thank you.

[furylorian]

turns out one of my regestary cleaner programs ( not sure which one ..on its own or if it was only compounded by having to hit the reset button during a reg clean up .....)( probably didn't help it one bit ) but apparenty the cleaner put some file folders in the wrong location which was what was keeping the fix from completely working ......and again thank and such

[jdeb]

try this... this should do it, quick and easy

http://www.download.com/Autorun-Eate...-10752777.html

[abraham40]

Originally Posted by jdeb try this... this should do it, quick and easy http://www.download.com/Autorun-Eate...-10752777.html

please fix the link, as it does not work for me