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Old 02-18-2009, 10:16 PM   #1
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Angry XP Pro install gone bad

I purchased an IBM Intellistation Pro Z, model 6221, since I did not want to fool with any "Vista" upgrade, I asked the seller to send me the original XP Pro installation disks. Initially they did not work, so I tried a copy of a friend's XP Pro. The machine instantly recognized that they were not IBM install disks, so I tried again to install using the IBM disks.

They still did not work and left me the ubiquitious, "Windows could not start because the following file is missing or corrupt: \system32\hal.dll. Can anyone out there give me a simple solution to this problem, so I can get an operating system to work. Help!!!

much appreciation,

kamuela-1

I even went to the IBM site to see if they would sell me the installation disks, if you ever tried the site, it is so confusing I gave up.
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Old 02-19-2009, 08:14 AM   #2
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Welcome to PCMech! Great to see another new member, they are really starting to pour in these days here is the link for the hardware service manual... you will find the part numbers for the recovery discs on page 112 but you need to verify the model 6221 XXX and call 1-888-SHOP-IBM. This is your best bet, hope this helps

http://www-947.ibm.com/systems/suppo...andind=5000004

click on the 71p7639.pdf and you are good to go...



here is a little info as well

# Restart the PC. The hal.dll error could be a fluke.

# Check for proper boot order in BIOS. You might see the hal.dll error if the boot order in BIOS is first looking at a hard drive other than your main hard drive.

Note: If you've recently changed your boot order or recently flashed your BIOS, this may be what's causing your problem.

# Run Windows XP System Restore from a command prompt. If this doesn't work or you're receiving the hal.dll error message before you're able to complete this process, move on to the next step.

# Repair or replace the boot.ini file. This will work if the cause of the problem is actually Windows XP's boot.ini file and not the hal.dll file, which is often times the case.

# Write a new partition boot sector to the Windows XP system partition. If the partition boot sector has become corrupt or isn't properly configured, you may receive the hal.dll error.

# Restore the hal.dll file from the Windows XP CD. If the hal.dll file is truly the cause of the problem, restoring it from the original Windows XP CD may do the trick.

# Perform a repair installation of Windows XP. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.

# Perform a clean installation of Windows XP. This type of installation will completely remove Windows XP from your PC and install it again from scratch.

Note: While this will almost certainly resolve any hal.dll errors, it is a time consuming process due to the fact that all of your data must be backed up and then later restored.

Last edited by jdeb; 02-19-2009 at 04:47 PM.
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