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#1 |
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Member (8 bit)
Join Date: Nov 2005
Location: Glen Burnie,Md
Posts: 193
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Problem w/ XP & Dell PPO7L laptop
A friend brought her Dell laptop (model #PPO7L) by to see if I could fix it. The OS, WinXP Home, will not let her past the password stage anymore.
She gave permission to wipe & reload the OS if necessary. Is it possible to wipe the drive, reformat & reload WinXP on this laptop ? If so how would I do it? I'm familiar with working on HDD's in desktops but not with laptops. In fact I don't even know how to access this particular HDD. More important, is there a way to get around the password sign-in feature in order to reset the password ? I would appreciate ANY help at all!! THX, CI PS: To MODS: If this post is in the wrong forum I apologize!! |
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#2 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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You might want to try the recovery partition to restore the laptop to how it was when purchased.
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It's coming....just you wait. |
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#3 |
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Member (8 bit)
Join Date: Nov 2005
Location: Glen Burnie,Md
Posts: 193
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How would I do that ?
You can turn the machine on but once it gets to where you need a password to enter, thats as far as you can go. It will not accept the password that it was set up for. |
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Press Ctrl+F11 on startup.
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