win xp questions.

[SMartinez]

Hello to all.

I have a compueter that by someone install a windows xp pro.
and after a couple of years I received a message that my copy is not a genuine
I tried to find the stiker on the pc but I could not find it.
So I want to reinstall a new copy, but I don't want to losse my data.
Can you help me with the staeps to follow to reistall windows.
I have buyed a retail windows xp pro. already.


thank you in advance.

[glc]

Repair Reinstallation of Windows XP (using XP CD)

[SMartinez]

I hava dowloaded the wmp 11 but when I want to running it giving me a notice
to validate then I click continue and run a windows wizard then give me a result that
my windows it is not a GENUINE COPY.

but I have running an update windows and it do it with no problem.
So any idea of what is happing.

Thank you in advance.

[Panama Red]

I've merged your two threads as it appears you WMP answer is relative to the need for replacing your XP install.

[glc]

Have you done the repair install with your NEW CD and NEW KEY, and activated Windows?

[SMartinez]

No yet.
I call microsoft and they said that the key on the computer it have been locked.
so I have to do a upgrade of the new key.

but I have a question If I do a windows repair do I lose my aplications?.

Because I want to do a repair and then run a windows upgrade tool software
to replace and activate my new key.

thank you for the answers.

[glc]

Please read the thread I linked. A repair install will not do anything to your data.

The install will ask for a key, put in the NEW key, then when it's installed, it will activate online with no problem. Then you can start running updates.