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#1 |
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Member (5 bit)
Join Date: Jan 2002
Location: Ohio
Posts: 28
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I have several problems after trying to install IE8. The first noticeable problem was every time i tried to do anything an info frame came on to say either run without add-ons or with. if you choose open with add-ons another info came on to say internet explorer has encountered a problem and has to close. I tried to uninstall Ie8 and go back to IE7, which was working fine, but Sp3 wouldn't let me. This is worst problem and if I solve the Why.The other problems will clear up.
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#2 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,385
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First, run a malware scan. Things tend to attach themselves to IE.
Second, in IE8, go to tools > manage add-ons. What sorts of things do you have there for the add-ons and toolbars? Lastly, IE8 should be listed in add/remove programs. Does it give an error message when you try to uninstall?
__________________
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#3 |
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Member (5 bit)
Join Date: Jan 2002
Location: Ohio
Posts: 28
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tried to access IE8 can't even do that now for some unkown reason. also lost all help functions. also can't access windows update. I'm about to go to firefox.
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Go to add/remove programs and uninstall it. Either that or do a system restore back to a date before you installed it.
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#5 |
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Member (5 bit)
Join Date: Jan 2002
Location: Ohio
Posts: 28
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I went to control add or remove programs. told it to remove IE8. the wizard went through the motions and say IE8 was gone. Guess what? I went to windows programs and it is still there.
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#6 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,385
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Sure it's not IE7? The interfaces are somewhat similar. Go to Help > About just to make sure.
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#7 |
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Member (5 bit)
Join Date: Jan 2002
Location: Ohio
Posts: 28
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thats one of my problems .I can't access any help areas. I click on them and absolutely nothing happens.
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#8 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Have you tried system restore?
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#9 |
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Member (5 bit)
Join Date: Jan 2002
Location: Ohio
Posts: 28
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Early on in this chaos I tried to go back to day before I installed IE8 and ended up back to the point when I first bought this machine.I got so disgusted today that I downloaded Mozilla firefox. everything is better but still not able to access help and windows update. any Ideas?
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