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#1 |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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Bccodes
Good morning all. I just built a new PC and installed Windows XP, McCafee, Company of Heroes, COH patches, and Bioshock. This morning the new pc was rebooting about 50% of the time on logins. After getting sucessfully in after repeated attempts I got a serious Windows error message. See attched thumbnail for Bccodes. can anyone tell me how to fix this? I'm pretty much a newb.
HIS 1 GB 4890 PCI Express 2.0 X 16 Video Card AMD Phenom II X4 945 Denab 3.0 GHZ Socket AM3 Quad Core Processor Antec Nine Hundred Black Steel ATX Mid Tower Computer Case Gigabyte AMD 790X ATX Motherboard Corsair 650 Watt ATX Power Supply Western Digital Caviar Black 640GB 7200 RPM G. Skill 4GB (2 x 2GB) DDR2 SDRAM Memory Model |
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#2 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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That tells us nothing.
What you need to do is start it in safe mode, then go to control panel, system, advanced, startup and recovery settings, and uncheck "restart on error". This will give you a bluescreen instead of a reboot, and you can get much better clues from what it says on the bluescreen. Google search on the stop error code when it happens. One of the first things I'd do is get rid of McAfee. |
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#3 | |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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Quote:
Who would you recommend outside of MCAfee? |
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#4 |
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Forum Administrator
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Join Date: May 2000
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Free AVG, Avast, or Avira.
Yes, event logs MIGHT help. |
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#5 |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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Event logs
Here are some of the event logs I've received.
Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 7/16/2009 Time: 7:23:17 PM User: N/A Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ...... 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Error Event Source: DCOM Event Category: None Event ID: 10010 Date: 7/16/2009 Time: 8:43:03 PM User: NT AUTHORITY\SYSTEM Description: The server {5A90F5EE-16B8-4C2A-81B3-FD5329BA477C} did not register with DCOM within the required timeout. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 7/17/2009 Time: 7:54:28 AM User: N/A Description: Error code 1000007e, parameter1 c0000005, parameter2 a937e23a, parameter3 b9dbba98, parameter4 b9dbb794. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 37 1000007 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 61 39 33 37 65 32 33 61 a937e23a 0040: 2c 20 62 39 64 62 62 61 , b9dbba 0048: 39 38 2c 20 62 39 64 62 98, b9db 0050: 62 37 39 34 b794 Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 7/17/2009 Time: 9:26:58 AM User: N/A Description: Error code 1000008e, parameter1 c0000005, parameter2 a937e23a, parameter3 ba5130a0, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 61 39 33 37 65 32 33 61 a937e23a 0040: 2c 20 62 61 35 31 33 30 , ba5130 0048: 61 30 2c 20 30 30 30 30 a0, 0000 0050: 30 30 30 30 0000 |
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#6 |
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Forum Administrator
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Join Date: May 2000
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That's actually pointing toward malware. I'd do a full virus scan, and a full scan with Malwarebytes.
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#7 |
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Member (9 bit)
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You just built this system and already might have a malware problem? What have you been doing? If you have been on the web, you might want to be more cautious to the sites you have been to since you built the pc.
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#8 |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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I downloaded some patches thru a Peer to Peer Relic (COH company) downloader for Company of Heroes. Outside of that, it would seem to be a random attack?
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#9 |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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Malwarebytes log
Here is the Malwarebytes log. Does the registry items infected mean anything to anyone?
Malwarebytes' Anti-Malware 1.39 Database version: 2461 Windows 5.1.2600 Service Pack 3 7/18/2009 8:36:38 PM mbam-log-2009-07-18 (20-36-38).txt Scan type: Full Scan (C:\|) Objects scanned: 125723 Time elapsed: 12 minute(s), 26 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 2 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) |
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#10 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
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Those are McAfee byproducts. Have you uninstalled it yet?
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#11 |
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Member (5 bit)
Join Date: Sep 2005
Posts: 27
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No MCAfee is not uninstalled yet. I'm still trying to figure out which way to go with the security software.
I've received 2 blue screen recently. Stop 0x0000008E, portcls.sys address A927E23A and most recently a Stop 0X0000007E, portcls.sys address A927E23A (maybe a Realteck audio driver issue?) |
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#12 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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