xp problem, possible system wipe

[Evo]

so i have a virus, and my scanners will not pick it up. and since i do not really have anything on my computer. i was thinking of just wiping everything and starting over. how would i do that?

i have those mini hp laptops with no disk drive. so is there a way to wipe my computer without having to use a operating system disk?

[EzyStvy]

What steps have you taken to determine that you have a virus?

What is the name of the virus?
When you google the name of the virus do you find and info for manual removal?

[glc]

There will be a way to do a full system recovery. Your manual should address that. There's a recovery partition on the hard drive.

[Evo]

Originally Posted by EzyStvy What steps have you taken to determine that you have a virus? What is the name of the virus? When you google the name of the virus do you find and info for manual removal?

i not sure what it is, but its running slower. i getting popups randomly. my batterie icon, internet icon and volume icon, wont show up now. google chrome does not work properly. i getting a error popup when i start my computer, and i cant download anything from the internet for updates on my windows update.


but everytime i run spybot it finds stuff, and anything else i run finds nothing else, but it keeps happening. is there any program that would be able to find it?

[glc]

Try Malwarebytes. Start the computer in safe mode with networking, download it, install it, update it, and run a full scan.

www.malwarebytes.org

[Evo]

Originally Posted by glc Try Malwarebytes. Start the computer in safe mode with networking, download it, install it, update it, and run a full scan. www.malwarebytes.org

f8 should put it in safe mode correct? when i did it. there was no option for safemode....am i doing it wrong?

[glc]

What do you see when you press F8? You need to do it right at the end of POST just before the XP loading screen comes up.

[Evo]

it comes up with the boot options and my only option is windows xp

[glc]

You should have several options - normal, safe mode, safe mode with networking, vga mode, last known good configuration, disable restart on error..........

[mjkovis]

Originally Posted by Evo it comes up with the boot options and my only option is windows xp

Sometimes at this point you need to tap F8 again and it will give you the options glc mentioned above. Try that and see if it will get you into the option for Safe Mode. It is a weird circumstance when that happens because normally you do not have to do that unless you have a dual-boot or multi-boot system.