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Old 03-30-2010, 04:40 PM   #1
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HP and F8

I have googled this and NOTHING is relevant. Hopefully someone here has had this issue. My mom has that dreaded Anti-Virus Live crap on her HP Vectra 420 (older than dirt...but runs good). When I tap F8 to boot into Safe Mode so I can run MBAM, I get "Input Not Supported". Is there anyway around this??????She is running XP Pro. Thanks!
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Old 03-31-2010, 08:34 AM   #2
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My guess is that the F8 function been disable in the BIOS, you may try the setting there.
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Old 03-31-2010, 11:07 AM   #3
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Boot it in normal mode, run msconfig, on the boot.ini tab, choose /safeboot and check network. This will restart it in safe mode with networking.
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Old 03-31-2010, 11:19 AM   #4
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Be sure to update and run your anti-malware software in Safe Mode. If that does not rid her computer of the nasties then you may have to slave her C: drive to another computer. Run that computer in Safe Mode with the anti-malware software already updated. I had to do this when some malware would not give me access to anti-malware software updates.
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Old 03-31-2010, 03:35 PM   #5
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Quote:
Originally Posted by glc View Post
Boot it in normal mode, run msconfig, on the boot.ini tab, choose /safeboot and check network. This will restart it in safe mode with networking.
Won't let me do that cause of the virus. It has disabled everything----task manager--etc. Won't let me run anything. Thanks everyone. Going to work on it now. Will try everything.
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Old 03-31-2010, 10:23 PM   #6
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Quote:
Originally Posted by David M View Post
If that does not rid her computer of the nasties then you may have to slave her C: drive to another computer. Run that computer in Safe Mode with the anti-malware software already updated. I had to do this when some malware would not give me access to anti-malware software updates.
Try this
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Old 04-01-2010, 05:10 PM   #7
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Done. Was able to get it fixed.......God must love me. Thanks to everyone!!!
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