|
|||||||
 |
|
|
LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
08-16-2010, 03:27 PM
|
#1 |
|
Member (3 bit)
Join Date: Aug 2010
Posts: 5
|
shut down during updates
Hi, without looking I was resetting my modem and wireless router and I did so right in the middle of a 1 of 13 updates..It told me not to shut down but I had already gone through the process before seeing this. At any rate, now my computer won't boot properly, I keep getting disable the new hardware or software I installed, I cant' even go to good last know configuration. I really hope I can resolve the issue, this is my business computer and I NEED my harddrive in tact. If any suggestions, would be totally appreciated! thanks in advance, Mary
|
|
|
|
08-16-2010, 06:02 PM
|
#2 |
|
Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
|
Can you get it into safe mode? If so, do a system restore.
|
|
|
|
08-17-2010, 09:52 AM
|
#3 |
|
Member (3 bit)
Join Date: Aug 2010
Posts: 5
|
Yes, I can get to safe mode, why would I want to restore my entire system? I don't want to lose everything. Aren't there other options? Thanks!
|
|
|
|
|
08-17-2010, 10:00 AM
|
#4 |
|
Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
|
You want to do a Windows "System Restore" to an earlier date which is much different then restoring the whole pc.
|
|
|
|
|
08-17-2010, 10:01 AM
|
#5 |
|
Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
|
No, system restore does not do that. It just rolls the system files back to a date and time when it worked. That's EXACTLY what it's designed for - to bail you out when an update or software installation goes wrong.
Start - all programs - accessories - system tools - system restore. Pick a restore point from before you started to do the updates. |
|
|
|
|
08-17-2010, 10:05 AM
|
#6 |
|
Member (3 bit)
Join Date: Aug 2010
Posts: 5
|
My computer stops at the bios I suppose, I can't go further than that. I don't get to the Start Menu...........There is where it tells me if this is the first time seeing this boot in safe mode ,I do and still nothing, I choose good last known config, and thr process starts all over again. Is there another way to do system restore, should I boot with the OS cd and choose repair? Thanks!
|
|
|
|
|
08-17-2010, 11:10 AM
|
#7 |
|
Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
|
If you can't get it to the start menu in safe mode, you may have to do a Windows repair reinstall. There is a thread in the Tips and Tricks forum that shows you how to do that.
http://www.pcmech.com/forum/tips-tri...ing-xp-cd.html This only works if you have a generic copy of Windows - you can't do this with a name brand recovery CD. |
|
|
|
|
08-17-2010, 02:01 PM
|
#8 |
|
Member (3 bit)
Join Date: Aug 2010
Posts: 5
|
perfect I am going to check out that forum right now. What do you mean only will work with a generic cd and not a name brand? thanks!
|
|
|
|
|
08-17-2010, 02:38 PM
|
#9 |
|
Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
|
Cd's are either a standard cd that will work on any pc and other cd's are restore type cd's that are specific to that machine. (so to speak)
|
|
|
|
|
08-17-2010, 03:28 PM
|
#10 |
|
Member (3 bit)
Join Date: Aug 2010
Posts: 5
|
great, I understand, thank you!
|
|
|
|
|
08-17-2010, 06:12 PM
|
#11 |
|
Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
|
It also needs to be the same version (Home, Pro) you originally installed Windows with and you will need to re-enter the key and reactivate it.
|
|
|
|
|
| Bookmarks |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
|
|
Linear Mode
