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#1 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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XP shutdown during startup
This problem just started this morning. During the startup window once the blue squares move across the bar and the system starts to transition to the user option screen, the computer shuts down. The only way I can restart the computer is by unplugging. But even after this, the same thing happens. I can start the computer in safe mode, but previous good configuration does the same thing. The computer shutdown normally last night, and I haven't changed/added anything in a while.
any help would be greatly appreciated- |
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#2 |
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Served with Pride
Staff
Premium Member
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Boot to Safe Mode with Networking, download and install Malewarebytes and run a Full system scan. I always eliminate malware as the first option.
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#3 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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I wasn't able to connect to the internet- could I just download the program on a usb and run from there?
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#4 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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ran maleware and nothing was detected
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#5 |
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Served with Pride
Staff
Premium Member
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Can you Restore the sytem to an older Restore Point than the one it's trying to grab as Last known good Config? See if you have a Restore Point a couple days older than the latest one and see if that works. Did you run any Windows Updates or install any new programs or updates yesterday before you shut down?
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#6 | |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Quote:
Restored back to the 8th (3 days) and have the same outcome |
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#7 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Ran chkdsk and got some messages about SYMEFA.SYS issues- the screen changed to quickly to get the entire massage, but the issue still exists. So I've been looking into this issue some more and it seems that it's related to norton security- it seems that restoring doesn't resolve the issue either- at this point I may just do a clean install of XP and find another security program to use.
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#8 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,781
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Norton is a virus in itself. Try the Norton Removal tool and see if that helps, before you do a reformat and reinstall.
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
__________________
Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann. |
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#9 | |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Quote:
![]() restarted computer a few times with the same results each time. |
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#10 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,781
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The Last Good Configuration is now corrupted as well and will not help. If this damage was caused by virus, good chances are that System Restore is useless now as well, since now many malware programs hide themselves into restore points to reinstall themselves should antimalware programs removed them.
I've been trying for most of last week and this one to find a way to set a messed up system back to a workable state, either by finding contaminated keys and items in the registry or by running several utilities. So far, I've been unsuccessful; sometimes the damage caused by malware is so vast that even after the offender has been removed the only way to get the PC up and running again is to nuke and pave. Frustrating, but the registry is so humongous and cryptic that fixing it is a job for a software engineer, not for an IT tech. |
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#11 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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so format C and install?
sounds good to me- At this point I think I'm done with Norton, so now I'm open for suggestions for internet security/firewall/blah blah blah. |
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#12 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,781
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I've been using M$ Security Essentials lately on customers computers and even on my own laptop. Paired up with Windows Firewall, it's a relatively good all-round package, and it's free.
For firewall, personally, though, I still use Comodo; and on my workstation I have AVG free. |
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#13 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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XP install and partitioning
I'm about to re-install XP on my computer. I have a 160gb HD and I'm wondering if there is any benefit to partition this HD for the install. I have a second 250gb WD HD that I use for backup. In the past I've done it both ways and don't really see any difference. If the HD crashes doesn't it just take out the whole drive and not just a partition?
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#14 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Started fresh install of XP and once all the files are loaded and it's starting windows the power turns off again just like it was earlier. what the heck is going on? Could this be a HD problem? MB issue?
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#15 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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If the hard drive dies - it dies and so does everything on it.
Multi partitions can be helpful for keeping track/help organizing your files....Which is much difference with on partition.
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Stand Up 2 Cancer - SU2C |
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#16 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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With drives those sizes, just leave them each single partition - keep it simple.
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#17 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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That's what I'll do if I can get windows to load-
see other post as I'm having some issues with windows and power
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#18 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Replaced HD with a spare. Same thing. Widows starts loading the setup files and when it goes to start windows, the power shuts off.
UPDATE- OK, so I replaced the wrong HD with the spare. Now I replaced the original master HD with the spare, and windows loads like it should. Now should I buy a new WD 500GB black to use as my new master, or should I use my spare which is a Seagate Barracuda 7200.9 80GB? I think I know the answer, and will probably go ahead and order the WD black. I do have a couple of WD 250GB blue HD that I could use if I needed to. Last edited by FWSIV; 09-19-2010 at 03:36 PM. |
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#19 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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What is the bad hard drive, and is it still on warranty?
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#20 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Threads merged.
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#21 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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From what I can tell it was the HD.
No this was actually the original that I built the computer with about 6 years ago. It was a 160GB Maxtor. I thinking about getting a 500GB WD black- that should fix me up nicely
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#22 | |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Quote:
I replaced the old HD with the new WD, and I did get a little further in the install of windows- got to partition/format screen- But not always- sometimes I only get as far a installing the initial setup files. I have tried with just one HD or both HDs installed and it does not matter. Also, replaced the PSU with a spare- no difference. I do have a spare video card that I have not tried yet. Could a bad video card cause the machine to power down at the same point everytime? Should I try removing some memory? Could a bad memory cause the machine to power down at the same point everytime? Could it be something with the MB? Case? Loose wire? help |
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#23 |
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Member (7 bit)
Join Date: Sep 2005
Posts: 89
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Another update-
At this point I think it may be a bad MB- I have swapped out PSUs, ran memtest (everything was fine), and replaced the video card, and still get the same outcome. At this point I have replaced all hardware on the computer and the results are always the same- the only thing that I haven't replaced is the MB. So I think I'll just do a new build. The MB is about 6 years old- AMD 939. So I think I use some of the stuff and "upgrade" the other computers and get myself a newer model. |
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