XP Computer

[quartet-man]

The Administrative Assistant's computer has had issues. First of all the HP software wouldn't update. I figured out by searching for error messages last night that it was due to Net Framework not being on there. I installed 4 and no go although there was a different message. I installed 3 and updated to 3.5 and it worked.

There is another program she needed to update and the problems wasn't solved by that. I finally found out that it was asking for administrative sign in. Once I switched to owner and used her password, it worked. However, the account she uses normally is an admin account, I believe. It would have to be. It is under her name. The other user account there was one we set up for the ladies who fill in for her. It isn't admin. Can someone tell me why it wants an owner's log in when there is no account that I see? Is there a way to keep that from happening and have it use the account of her's so she doesn't have this problem with the next update?

[Blaster3]

i have xp pro sp3 with several user accounts set up. the only account that get get updates is the computer administrater one. the others are limited by my choice. go to control panel click user accts, click change accts, look at each acct see what they say. if any are limited they cannot get updates to any installed software. at least thats how i understand it. if you want click on an acct and change it so it can update but then it will also have admin rites.

[quartet-man]

Thanks, but I already did that. There is one user that I limited and hers which is the admin. There isn't a third. All I can think is that it might have been called owner when set up and then when I added the other, we changed the admin to her name whereas it might have been automatically assumed to be owner from the factory. I am not sure though.