Not valid Windows image

[hodunwun]

When installing Quicktime from a download, I got a message:
"The application or DLL C:\windows\system32\Quicktime.qts
is not a valid windows image. Please check against your installation diskette." What I think it means is that I have to replace a file from the xp disk. But, what does it mean? Can someone direct me about how to do this. Thanks,
Doug

[Tuf]

Possibly the download is corrupt. Try downloading and installing it again. Are you using the current version?

[hodunwun]

Tuf,
Downloaded the Install program again and upon activating the install program, I got the same error message. I think I have to do something with the xp disk. But what??
Thanks.
doug

[pawprint]

download the standalone version of Quicktime here .The site recommends installing Quicktime in safe mode to minimize driver conflicts
cheers, ~pawprint~

[hodunwun]

Ok, here is what happened: Downloaded the stand alone zip file. Unzipped it to my unzipped folder. Here it created a folder and in the folder put two files: The installer, about a half a meg, and another file of Cache for 10 megs. Clicking this installer, I get the same message [see first message in this thread] If I click the cache file, it does not open and wants to know what program to open with. Any help? Thanks, pawprint and tuf.
doug

[pawprint]

I recently had a similar experience trying to install Macromedia Shockwave. I had to manually delete the shockwave folder in windows,and remove all registry key entries.In otherwords, you need to clean out any Quicktime associations {files and registry keys} off your system first. Whatever is currently on it is causing a failed install.
Navigate to your C:\windows\system32\Quicktime folder, and manually delete it. Then do a find search using *.quicktime on your c drive to find any more entries. Look in you program files folder for a quicktime folder too.
Next, you need to delete Quicktime keys from your registry. Before performing this thou, create a restore image using system restore. Call it pre-Quicktime install.
Next, you need to back up your registry:
start>run>regedit
make sure my computer at the top is highlighted. This will create a full backup of your registry. File>export>then create a name for your file. Name it 9-25-2002 full registry backup for example. Choose folder destination of backup{preferably a separate partition or hdd to protect the registry backup}.To restore, choose file>import>navigate to saved backup file>right click>merge to restore full registry backup. However, if you install software after this backup, you will need to reinstall to create new registry keys. Or create a system restore image, along with backing up registry for double protection.
Next, open up registry editor:start>run>regedit. Open up REGKEY_CLASSES_ROOT folder. Scroll waaay down the list alphabetically, and look for any Quicktime registry key entries, and manually delete them one by one. I have about a dozen in my registry. Then close regedit. Now attempt a clean standalone install of Quicktime. Good luck!
cheers, ~pawprint~

[hodunwun]

Thanks, Pawprint. I'll give it a try.
doug