printing in 2kpro

[homer15]

hey guys,
for some reason when i print something in windows 2000, if it is over two pages long, it condenses everything into one page. i guess it printes in layers, like page 1 is layer 1, and page 2 is layer 2, printed directly on top of layer one. it's a whole big jumble. any ideas?

[KHT]

it may sound simplistic but have you tried disabling the spooling to see what happens? (print properties-print directly to printer)

also, i would uninstall the printer and get the latest driver from the printer company`s website. if it is an HP, it may work better with a different driver than the one specified. i have an account that has some 6L Laser Printers but the 4L drivers work better.

[homer15]

i have tried disabling the spooling. i refuse to use current drivers here, because i did that just last week and it corrupted explorer, and kept me from printing anything. it would actually sieze the system.

[KHT]

what printer, OS are you using? networked? any proprietory software that may require a specific print language. i recently ran across a situation where a client wanted a multi-function printer from HP and the business software he uses requires the PCL 5 print language and all of HP`s multi-use printers use the PCL 3 language.

this possibly could cause the multi page overlays you`re encountering.

also, and i don`t know what brand printer you are using. i would take issue with the printer company if a new driver "corrupted" Explorer. this makes me think there is another app that is causing a conflict. fax software maybe?

just a few things i would look into.

[KHT]

i had asked the OS but noticed that you are using W2k.

i`d still adress the other issues though.

[homer15]

this is a fresh install of windows 2000 professional sp2. it is on a netware 3.12 network. the printer is an hp laserjet 4 plus. there is no fax software or any other kind of software interferring with printing. like i said, it's a fresh install.

[KHT]

myself, i would try some of the other HP drivers. Laserjet 4-4L even 6L. this has worked for me before under certain circumstances.

i`d even consider a re-install if the W2k is fresh.

[homer15]

well, the new drivers off the site i refuse to use. like i said, it corrupted explorer. twice. the first time, i thought maybe a whole bunch of other factors created the problem, so i did a clean install... then the problem occurred again. this is actually the third time this os has been loaded on this system. i could try switching the windows supplied drivers to 6l

[KHT]

the HP driver issue is something i`ve run across several times before myself and have heard from others it`s fairly common. not only with Laserjets but also with Deskjets. my mothers Win XP Home needs the Deskjet 610 driver but she has a Deskjet 612.

i`ve downloaded new drivers from HP countless times and have never encountered the problems you are having with them corrupting Explorer. *this* i have no explanation for but maybe HP`s tech support (if it still exists) may be able to help with.

[homer15]

well, i set it up to use the 6l drivers instead, and it's working great. my experience with hp's tech support has been laughable. thanks for your help, man.

[KHT]

cool..