Internet Explorer 6

[wilder]

Ever since I downloaded ie6, my internet options keep re-setting to "never dial a connection" instead of "always dial my default connection". Now I have to log onto my isp everytime, before I can open ie, or re-set my options before I can get onto the internet. I have been to ms support and can't get any help there. My isp says there are corrupt files in ie6 and sent me an ie6 mini disc, that didn't help either. I know it's either ie6 or in configuring my dial up connection, I deleted the old connection name and renamed a new one, but nothing seems to help. Once I get internet connection everything is fine. It's Just annoying!!




w98/plus

[GaryRouth]

Your ISP should have a workaround for you, especially if they have a dialer provided by them. If they are just using Windows Dial-Up Networking, it seems like the changes you make there should stick, not reset each time. There may be a security setting involved here, too - since "always dial" might be a security risk, if the passwords are saved locally.

There is a Service Pack available for IE6 (Service Pack 1, or SP1 for short) that fixed a lot of troubles. You can try that.

You can also scan for viruses in case something is trying to dial home on your dime.

Best of Luck
. . . Gary

[and Welcome to Pc Mechanic - noticed that this was your 1st post]

[wilder]

Thanks for your reply, and thanks for the welcome!
I've tried the virus scans, nothing. I considered the sp1, but after spending all day at ms support (ha), I've discovered alot of unhappiness over the new ie6 and thought I should leave that for a last resort.
I agree my isp should have another suggestion, I should log off and call them again.
Thanks again!
BTW: Is there any way I can get into MSDOS if I can't remember my password or even if I used one when I originally bought my pc?

[GaryRouth]

Hi again

Re: IE6 Service Pack 1 - I've heard mostly good things about this one, actually. And all of the machines I've tried it on so far have been happy with it (about a dozen or so machines so far, mostly Win98SE and Win2000). And the reviews were mainly positive. The Service Pack 1 that has a less than stellar reputation might be the WinXP Service Pack 1 - that seems to have had some issues.

Is your ISP one of the top 4? (AOL/CompuServe, MSN, Earthlink, ATT) - do you use their software to connect? - or just create a DUN "connectoid"? The AOL software pretty much does its own thing and tends to reset the whole dialing environment to it's preferences no matter what you do ( it even monkeys with the MTU settings and whatnot - even if you've manually changed them, it changes them back again). But then again, for dial-up, that's usually OK. I haven't had Earthlink for a while, but when I did, I was able to throw their software in the garbage can, take their DUN settings and make my own connectoid & use whatever software I wanted to (rather than their AOL-like browsers & all) - worked great with Linux, too.
__________
Re: password stuff

If you boot from a bootable Win98 cd, and choose "start computer with/without cd-rom support" - that should get you to a workable A: prompt. The windows 98 passwords don't take effect until Windows loads. If there is a password set in the computer's Bios Setup, on the other hand: you will need to either find out what that password was, or "clear the bios" (actually clear the bios settings) by means of the clear bios jumper on the motherboard, or by removing the motherboards bios battery for a few minutes and then replacing it. If you clear the bios settings, however, you will need to enter all the settings again the way you like them [you could choose at that point whether or not to use a password in the future, or to make a new password] - or perhaps choosing "Set Defaults and Exit" then tune for performance later on.

By the way, you'd know if you'd set a Bios Password: because it would prompt you for it everytime the computer was rebooted (it would be the first thing you see - before Windows starts to load.)

Well, time for some shut eye -
I'll check in again some time in the L.A. morning.
. . . Gary

[wilder]

I downloaded sp1, no change. I also downloaded DUN 1.4 upgrade, still no change.
My ISP is the local phone co. (NCTC) which has a link to this site and is how I found this forum. There are limited choices when you live in the hills of Tn.!
Opening the set-up file for ie6, there are 4 "dun" files. All 4 say, in properties "The imported file is corrupt. Try other imported files". I can't find a similar file anywhere to replace them, if that is possible. I do not want to remove the whole thing and download again. I have already done that once and I got the same corrupt files! The message boards at ms are FULL of messages with the same problem, no answers!
I can deal with this, I just don't want to!!
As for the password thing, "HUH?"
I'm lost when it comes to words like boot, bios, and motherboard. But I made a copy of your reply and will study it. I'm sure I can figure it out, I'm amazed at what I have learned just from reading this forum!!

[GaryRouth]

Was the mini-disc that your ISP sent your actually IE6 SP1 on a disk? If you wish, Microsoft will send you IE6 on a disk too (for about $6, I think). But I'd rather try downloading again before I spend any money.

Did you try a full system virus scan yet?

You can also try a Repair installation of IE6. Start/Programs/Accessories/SystemTools/System Information . . .and from the "Tools" menu, select "Internet Explorer Repair Tool"

I'll check back in the L.A. morning to see how you're doing.
. . . Gary

[wilder]

The mini disk is named 20021030. I assume that is Oct. 30, 2002?It shows all the cab files, setup for ie6 etc. Just a plastic sleeve with hand written "ie6" on cover.

Did a full system virus scan.

Tried ie repair from "start" etc. It seemed at first to repair until it came to restart computer. I did that and it made no difference in my connection options.
Tried the add/remove. Iit won't let me repair because dun files are corrupt.

I copied the cab file containing the 4 dun files in it from the mini disk to my desktop. Now...can I view the dun files within that file to see if they are corrupted also? I have never extracted files, does it give you the option to store those extracted files to a new folder to view? What kind of view would you get from a dun file anyway? If they are safe, would I just delete the corrupted duns from ie6 and replace them with the safe ones?
I want to try that so bad, but I still have a yellow streak when it comes to extracting files.

It's funny that when I start or restart my computer the dial up connection window comes up automatically, but not when I try to connect to internet.
In the TCP/IP Properties the options are:
1)Disable Wins Resolution
2)Enable Wins Resolution
Disable is supposed to be checked, and I check it. But after I close out and open back up both are unchecked! There is no "APPLY" before "OK".
I keep getting the message "your network is not complete". I am not on a network, just to isp.
My problem may be with TCP/IP Properties ~or~IE6~or both. All I know is everything was fine with my dial-up until ie6 came along.

[GaryRouth]

If you have the program WinZip around, it will let you view the files properties even in their compressed state.

Don't worry too much about messing up the dun files - if they are a part of IE6, then a fresh download (or disk) will replace them.

SFC (System File Checker) can extract the files for you, if you want to try that approach. Simply check the box "extract one file" and point to the dun file you want. [Start/Programs/Accessories/System Tools/System Information . . . and from the "Tools" menu choose System File Checker - - - or in the Start/Run box, type sfc]

I'm thinking that maybe a network device isn't quite setup right. DSL is a network connection (for the Internet). If you have all the files at the ready, you can try uninstalling and reinstalling the network adapter that your ISP uses. And try looking in on your Startup programs [Start/Programs/Accessories/SystemTools/System Information. . . and from the Tools menu, choose "System Configuration Tool" - - -or from the Start/Run box, type sysconfig]. Click on the Startup tab to see what loads each time you start or restart your computer.

Might try a program like Ad-Aware, too, which can remove programs that tend to gum up connections (by sending information about your Internet surfing to marketers). You can download the latest version of Ad-Aware at http://www.lavasoft.de

I'll be at work tomorrow, but will check in at breaktime. If any other techs want to jump in with advice, please do. I'm mostly a hardware fellow & don't do much in the way of DSL connections.

Best of luck!
. . . Gary

[c-learner]

Did you try---> Control Panel--> Internet Options--> click on Connections---> select Never Dial a connection...????

[wilder]

Oh, yes,I tried that too. There are some on the ms support board that have the opposite problem and I suggested the same thing.
I think I will do the view with cam unzip (don't have WinZip). But if the files from the mini disk are not corrupted, do I just copy them to the appropiate file in IE6? I'll try that first. I just don't understand how I can do two installs of IE6 and both have the same corrupt files. Uh,oh, I just thought view in cam-unzip will only let me view the folder that it is in, I think. I'll go try it anyway..can't hurt to try.

[wilder]

When I get the error message: "Cannot find server or DNS Error
Internet Explorer" which is ALWAYS it says :

"Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0."

But PCT 1.0 is not an option. Could that have anything to do with it?

[wilder]

Ok, here I go again.

I couldn't use cam unzip. They are not zip files. I extracted to desktop and viewed. Says they are corrupt too!! How can the cd files also be corrupt???
Could something in my system be showing false info??

System Monitor Start:

Weather...........waetherbug.exe
ScanRegistry....scanregw.exe autorun
TaskMonitor......taskmon.exe
OEMCleanup.....OEMRESET.EXE
SystemTray......SysTray.exe
Vsecomr.EXE...Viruscan
CLMFrontPanel...clmpanel/i
LoadQM.... loadqm.exe (Is this automatic windows update?)
LoadPowerProfile...Rundll32.exepowrprof.dll.LoadCurrentPowerScheme
LoadPowerProfile...Rundll32.exepowrprof.dll.LoadCurrentPowerScheme (This is listed twice..?)
InternetAnsweringMachine...CallWave IAM.EXE

I don't see anything....except that QManager, I think is automatic windows update and the LoadPowerProfile is listed twice exactly the same.

I'm taking a break from this mess and going to visit my
Grandbaby!!

[GaryRouth]

I think the idea of taking a break and playing with grandchildren is a good one. . . but I'm still stuck here at work! (and have a few years before grandchildren arrive)

Try resetting the Security settings under the Advanced tab in Internet Options/Advanced to the Defaults. Just to try something we haven't already tried.

I'm thinking that the corrupt message is bogus. When IE 5 came out, system file checker used to identify a few of it's files as corrupt also, even though they were not. They were just too new for the routine that IDs files as corrupt or not. Are you seeing the "corrupt" message under "Properties" or in system file checker? Or somewhere else?

And after you try resetting the Security to Defaults, see if you can get the Disable WINS setting to stick. (Did you try uninstalling/reinstalling the network adapter that your ISP provides?)

Never a dull moment.
. . . Gary

[p.s. ...checked on loadqm, here's what the pac's portal Startup list has to say about it:
_____
" LoadQM - loadqm.exe - Loads the MSN Queue Manager. Note that disabling this can sometimes prevent internet sharing working on Win2K Pro SP2. Reports also suggest that removing it will re-enable internet access - hence the "users choice" recommendation. If you have problems leave it, otherwise I recommend you disable it"
_____
If you ever need to check on any other startup items, his list is a good place to start: and it's constantly updated: http://www.pacs-portal.co.uk/startup...artup_full.htm ]

[whist]

Concerning LoadQM, I've never been quite able to figure out just what it does other than eat up a bunch of resources. I used to have a Celeron 300 and when ever it would get slow and jerky the first thing I'd do is chech for LoadQM with CTRL-ALT-DEL and 9 times out of 10 there it'd be. It seems to come in when you get updates from the Micorsoft Update site. I always remove it whenever I see it and have had no problems. -- whist

[wilder]

I tried these in steps:

LoadQM- I unchecked it from the list on system configuration/startup, so It shopuldn't come back unless I re-check it. If it causes no problems I'll leave it this way.

Reset the Security settings to default.

When I click on OPEN the dun files it says: "The imported file is corrupt. Try other imported files.

When I click on PROPERTIES: "Dial-Up Networking exported file".

System file checker shows no dun files corrupted.

Internet Explorer repair tool kit, yesterday said "could not repair.....corrupted dun files"
This evening repair went thru, but no difference in dial-up.

Before I installed IE6 my network configuration was
TCP/IP>Dial up Adaptor (together)
Now they are separate and I just assumed IE6 detected my settings and adjusted accordingly, so I haven't changed anything there.