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Old 11-29-2002, 05:29 PM   #1
cvt
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Question s/w installation prob. in additional HDD

I have added additional Hard drive under windows 2000 prof.
Now i'm trying to install software in the new Hard drive loaction
(Which is H drive) but i got this error message

Error 1317 An error occurred while attempting to create the directory: h:\program files

can anybody help me.

thanks in advance.
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Old 11-29-2002, 06:08 PM   #2
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Hi cvt,

Welcome to PC Mechanic !!

That is typical of either your TEMP (or TMP) directory and / or your My Documents is not in the same location as Windows thinks it is / are suppose to be at.

Verify the location and that everything point to them, like any Desktop links and the like.

HTH

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Old 11-30-2002, 04:17 PM   #3
cvt
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Thanks TwoRails for your response.

The TEMP and My Documents directories are in Windows location only (E drive where Windows 2000 prof. installed).

I think this is somthing related to Registry. Coz when i was trying to install .NET on H drive, it was trying to write something on the
registry that time it gave the error. i thought the error is related only to .NET. But then i tried to install the Office 2000 on H drive
that time also i got the same error. if i try to install any software
which doesnt need to write anything on the registry is installing perfectly on the H drive, otherwise it gives the error

"Error 1317 An error occurred while attempting to create the directory: h:\program files "
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Old 11-30-2002, 05:07 PM   #4
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Hmmm. Every time I've gotten the error, it's been solved with the above. Maybe this one is in reverse....

Try searching the Registry for all occurances of "H:" and see if there is a wrong reference of something pointing to 'h:' that should not. Still might even be something like 'h:\myfiles' or 'h:\program files,' or the like...

That's all I can think of right now, cvt.

HTH

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Old 12-01-2002, 10:05 PM   #5
cvt
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Yeah. i have searched on the registry for H: but nothing is there.
let me try in some more technical sites.

thanks for your response.

-cvt
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