windows2000 pro reboots on its own..

[hollyhobby30]

i installed window 2000 pro. i had windows 98 runs good except for it reboots on its own when trying to upgrade anything. or trying to run a virus scan. or defragmenting. anything that makes my computer run. reboots on its own right in the middle of running something. bought a new printer couldnt even get it to install because it keep rebooting. any help for me would be greatly needed..thanks cant go to places like microsoft.com and do up grades without rebooting. or compaq.com cant get my computer up to date either.but i can use it to play games at web site i dont have a problem with that....thank you

[mike breck]

Hi hollyhobby30,

Could you tell us model of PC you have (I gather it's a Compaq).

Did you have these rebooting problems when running Win98?

The rebooting could be caused by many things - but first of all make sure the PC is not too dusty inside. That will cause overheating which can lead to rebooting.

Take the cover off the PC and have a look inside. If the components are covered in lairs of dust, then go to your local PC store, buy a can of compressed air, and blast all that dust away - especially around the CPU and fans.

If it's very bad, you can always take the case outside to do it.

After you've cleaned it, leave the cover off and direct a table fan on PC while it's running. That will keep it cool.

See if the reboots still occur.

Come back and let us know how you got on.

HTH

[hollyhobby30]

it is a compaq 7478. i have a raydon video card in it and i am a cabvle user. i have a extra 256 memory card installed really dont need because this has a big memory by its self . cant run updates for this thing, or cant do a virus scan, or cant down load from kazaa.. reboots on its own.. does it the right way too like i told it to do it its really weird..it has been cleaned the fan works fine. it starts to run or down load but like half way justs reboots did it one time in the middle of updating windows2000 and my system started back up missing files to run . but i got that fixed i think.i am running on cable modem. and i really dont know a whole lot about computers...if you can think of anything i would be greatful thanks....